SHW is an independent multi-disciplined property real estate advisory business. With nine offices across London and the South East, we serve our clients across the UK, providing the right answers to their property needs and making property work for their benefit.
We are recruiting for a Credit Controller to join the Credit Control team within Property Management Accounts to provide credit control and accounting support for various portfolios.
Key responsibilities:
- All aspect for credit control for commercial and some residential portfolios- emails/letters/calls to customers in arrears.
- Providing property managers with debt reports and lists to authorise legal action.
- Liaising with solicitor’s to commence legal action.
- Maintaining customer correspondence details and up to date records.
- Cover for payment allocations.
- Reporting to client on arrears position as and when requested.
- General support within PM a/c.
- Card Receipts.
- Dealing with large volume of incoming phone calls.
- Regular meetings with property managers.
- Resolving or escalation complaints.
- Maintaining QUBE with ‘take-on’ data for new business.
- Account reconciliations/ Resolving payment allocation issues and discrepancies on commercial accounts.
- General Ad-hoc support to PM.
- Plus any other reasonable tasks that arise resulting from new & existing Property Management instructions.
Person specification (Knowledge, Skills, and Experience required):
- Credit control experience (minimum of 2-3 years)
- Computer literate (especially in excel)
- Excellent communication and persuasion skills
- Ability to prioritise and work on own initiative
- Excellent attention to detail
- Ability to work in fast-pace busy environment
- Good time management and organisational skills
- Ability to handle large volume of phone calls in professional manners
- Team Player
- Positive attitude
- Excellent customer service
- Good administrative skills
- Desirable skills: Account Reconciliations, Payment allocations, experience with Property Management Accounts or Commercial accounts / B2B
SHW is committed to encouraging respect, diversity and inclusion among our workforce and eliminating discrimination. The aim is for our workforce to be representative of all sections of society, and for each employee and client to feel respected in an equitable environment.
We would love to respond to each and every applicant, however, due to the high volume of applications we will only contact you if you meet the requirements for our roles at the time advertised.
We also want to ensure that your application can be considered for all relevant roles across the SHW partnership companies, including subsidiary and affiliate companies. We believe that this will ensure that talented people interested in developing their career with us, will be considered for the widest range of opportunities that we can provide and will also receive the best candidate experience.
By submitting your application, you acknowledge that your personal data may be shared with other SHW Group subsidiary and affiliate companies in support of this objective. All data will be handled in accordance with applicable data protection legislation and our Privacy Policy, which can be found here: www.shw.co.uk/privacy/ .
Please be advised that CV’s will be held for a minimum of 3 months, therefore, if we consider your skills are more suited to other vacancies, we may contact you during the 3–6-month period to discuss your application further. If you do not wish for your data to be held on our systems for this period of time, please contact: [email protected] and ask for your data to be deleted from our systems.
Job Type: Full-time
Pay: £26,000.00 per year
Benefits:
- Company events
- Company pension
- Life insurance
- Private medical insurance
Experience:
- credit control: 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
