About the Role
We are looking for a hands-on Fulfillment & Event Technology Manager to lead our UK operations and technical team.
This role combines team leadership, operational ownership, and technical oversight. You will ensure that all equipment is prepared, configured, and delivered to the highest standards—while actively supporting your team in day-to-day execution when needed.
You are not just managing processes—you are driving performance, quality, and reliability in a fast-paced event environment.
Your Responsibilities:
Operational Leadership
- Own and manage daily fulfillment operations (order preparation, shipping, returns)
- Ensure all processes run efficiently and meet defined quality standards
- Plan and prioritise workloads in line with project timelines and deadlines
- Drive continuous improvement in workflows, accuracy, and turnaround times
Team Management
- Lead, motivate, and develop a small team of Event Technology Specialists
- Act as the first point of escalation for operational and technical issues
- Foster a hands-on, accountable, and team-oriented culture
- Support hiring, onboarding, and training of new team members
Technical Oversight
- Oversee the configuration and testing of event technology (iPads, laptops, printers, RFID systems)
- Ensure all equipment is fully functional, clean, and event-ready
- Support complex setups and troubleshooting when required
- Coordinate with international support teams on technical topics
Inventory & Asset Management
- Maintain full visibility and accuracy of inventory
- Oversee stock counts, equipment lifecycle, and maintenance processes
- Ensure proper handling, storage, and tracking of all assets
What You Bring
- Proven experience in operations, logistics, or technical service environments
- First experience in team leadership or supervisory roles
- Strong hands-on mentality—you are willing to step in and support operational work
- Solid technical understanding of hardware and IT equipment
- Structured, detail-oriented, and quality-driven approach
- Ability to prioritise and perform under time pressure
- Strong communication skills and a solution-oriented mindset
Requirements
- 3–5+ years of relevant professional experience
- Experience managing or coordinating teams
- Confident with IT systems, hardware setup, and operational tools
- Fluent in English (German is a plus)
Working Environment
This is a hybrid operational leadership role:
- You will split your time between managing, coordinating, and hands-on support
- Regular presence in the warehouse and operations area is required
- Occasional physical involvement in equipment handling and setup
Why Join Us
- Take ownership of a critical operational function in a growing business
- Work with cutting-edge event technology used globally
- High level of responsibility with direct impact on performance and client satisfaction
- International collaboration with teams globally
- Dynamic, execution-focused environment with real decision-making authority
About Us
Choose 2 Rent delivers event technology solutions worldwide, supporting registration, access control, and on-site services for leading events. Our UK operations are a key part of our international network.
Equal Opportunities
We are an equal opportunities employer and welcome applications from all qualified candidates regardless of background, gender, age, disability, or any other protected characteristic.
Pay: £35,000.00-£45,000.00 per year
Work Location: In person
