Goldenhill Medical Centre – Goldenhill, Staffordshire
30–37 hours per week | Monday–Friday
Business Administration Level 3 Apprenticeship
Goldenhill Medical Centre is looking for a friendly, enthusiastic and motivated Apprentice Receptionist to join our busy and supportive GP practice.
This is a great opportunity for someone looking to start a career in healthcare and administration, gaining valuable hands-on experience while working towards a Level 3 Business Administration Apprenticeship.
As part of our reception team, you'll be one of the first points of contact for our patients. You'll help welcome patients, answer telephone enquiries, manage appointments and provide general administrative support to the wider practice team.
What you'll be doing
- Welcoming patients and helping with reception enquiries
- Answering calls and booking appointments
- Updating patient information and records
- Supporting prescription requests, referrals and correspondence
- Passing messages to GPs, nurses and other team members
- Handling confidential information appropriately
- Helping the reception and administration team with day-to-day tasks
About you
We're looking for someone who is approachable, organised and enjoys helping people. You'll need good communication skills, a positive attitude and the ability to stay calm and professional in a busy environment.
Previous GP practice experience isn't essential – full training and support will be provided, including training on practice systems, confidentiality, safeguarding and healthcare administration.
You'll be joining a friendly team with an open and supportive culture, where you'll have the opportunity to learn, develop and build a strong foundation for a career within healthcare.
If you're a people person who is keen to learn and looking for an opportunity to earn while gaining a recognised qualification, we'd love to hear from you.
Pay: £15,600.00 per year
Work Location: In person
