Deputy Manager | Southend-on-Sea | 37 hours | £32,439
One to One Personnel are looking for a proactive and supportive Deputy Manager to help lead the day-to-day operations of a busy Day Centre. Working closely with the service Manager and Outreach team, you’ll ensure the service runs safely, smoothly, and in a person‑centred way. You’ll provide strong on‑site leadership, support staff through complex situations, maintain high standards of health and safety, and build positive relationships with partners and the local community.
Key Responsibilities
- Oversee daily Day Centre operations, ensuring a safe, welcoming, and well‑managed environment.
- Lead and support Day Centre Operatives, volunteers, and cleaning staff.
- Manage incidents, safeguarding concerns, and crisis situations confidently.
- Coordinate partner services, activities, and visitor management.
- Maintain health and safety compliance, building checks, and cleaning standards.
- Oversee donations, stock control, and resource management.
- Monitor service activity, quality, and operational standards.
- Build strong relationships with partners and community stakeholders.
- Provide cross‑cover for outreach services and deputise for the Service Manager when required.
About You
Essential experience:
- Background in support services with people who have multiple or complex needs.
- Experience supervising or managing staff or volunteers.
- Confident handling incidents, safeguarding, and crisis situations.
- Knowledge of health and safety and operational compliance.
- Strong understanding of trauma‑informed and psychologically informed practice.
Skills & attributes:
- Supportive, visible leadership style.
- Strong organisational and decision‑making skills.
- Excellent communication, including managing concerns constructively.
- Calm, resilient, and solution‑focused.
- Values‑led, with a commitment to dignity, respect, and inclusion.
Desirable:
Full clean driving licence.
What’s in it for you?
- Salary: £32,439 – £35,909 rising incrementally
- Hours: 37 per week (including some evenings/weekends on a rota)
- Life Assurance Scheme
- Employee Assistance Programme
- Blue Light Card
- Staff are entitled to 33 days of annual leave including bank holidays, with an extra day awarded after 5 years of service (pro-rated for part-time employees).
- Training and Development
- 24/7 Digital GP Access
- A day off for your birthday!
- Cycle to work scheme
Please note should your application be successful you will be required to attend an interview on Friday 10th July. For more information please contact Sophie Barnes at One to One Personnel.
Job Types: Full-time, Permanent
Pay: £32,439.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Transport links
Application question(s):
- Do you have experience working with individuals who have multiple or complex needs in a support‑based or frontline service environment?
- Have you previously supervised staff or volunteers and managed incidents or safeguarding concerns within a service setting?
- Do you have experience overseeing day‑to‑day operations of a building or service, including health and safety checks, risk assessments, or compliance tasks?
- Do you have access to your own car?
- Are you able to attend to an interview on Friday 10th July?
Work Location: In person
