Overview
We are seeking a dedicated Facilities Assistant to join our team. The successful candidate will play a vital role in maintaining and supporting the operational efficiency of our facilities. They will ensure the Hotel's facilities, Guest rooms, Cowshed Spa and Wellness Areas are maintained in a safe, functional and high quality condition supporting a positive guest experience. The Facilities Assistant will be responsible for ensuring the smooth running of building systems, assisting with repairs and supporting safety protocols across the site.
Responsibilities
- Perform day to day repairs where required
- Respond promptly to any facility request from guests and the team on site
- Carry out routine inspections of rooms and guest areas
- Complete scheduled maintenance tasks on a daily/weekly basis
- Identify areas with potential faults before failure
- Resolve in room facility issues quickly and professionally
- Minimise disruption to guests during repair work
- Follow all safety procedures and risk assessments
- Ensure compliance with fire safety and building regulations
- Maintain safe working practices and proper use of PPE
- Log all facilities work and completed tasks
- Report major faults or hazards to your manager
- Track inventory of equipment
- Good communication, guest and service skills
- Good time management and ability to prioritise tasks
- Assist with troubleshooting and repairing equipment across the hotel site
- Provide excellent customer service to internal teams and external contractors.
- A proactive approach to problem-solving.
- Ability to work independently or as part of a team in a fast-paced environment.
The Facilities Assistant will be instrumental in ensuring our facilities operate safely, efficiently, and reliably at all times.
Pay: £14.00 per hour
Benefits:
- Employee discount
- Free parking
- Gym membership
- On-site parking
Work Location: In person
