AMOT, founded in 1948, is a leading global manufacturer of control, safety and hazardous area solutions for engines, compressors, turbines and other rotating equipment in the oil and gas, marine, power generation and transportation industries. Our premium brand is known and respected for quality and reliability. We work very closely with high profile global engine, turbine, compressor and hydrogen fuel cells around the globe.
As part of our continued growth, we are seeking an Electronics Support Engineer to join our Engineering team in Bury St. Edmunds. This is a great opportunity for an electronics professional who enjoys combining hands-on technical problem solving with product support, testing, validation and customer interaction.
This is an opportunity to work on technically challenging products that are used in critical industrial applications, where performance, reliability and innovation matter. As part of our Engineering team, you'll collaborate with experienced colleagues across Engineering, Manufacturing, Quality and Sales, gaining exposure to the full product lifecycle from development and testing, through to customer support and continuous improvement.
Alongside a competitive salary and benefits package, you'll benefit from a supportive and collaborative culture, the opportunity to work alongside experienced professionals, and the chance to make a meaningful contribution within a respected global engineering business. We are committed to investing in our people and providing opportunities for ongoing professional development and career progression.
The Electronics Support Engineer provides technical support for the Company's electronic products and systems.
Key responsibilities include product testing and validation, fault diagnosis, technical investigations, manufacturing support, and the resolution of customer and internal technical enquiries.
The role works closely with Engineering, Manufacturing, Quality and Sales functions to support the delivery, performance and ongoing development of electronic products, and provides technical support during customer visits and technical discussions where specialist product knowledge is required.
- Technical Support
- Provide technical support to customers, distributors and internal departments regarding product operation, application and installation.
- Investigate and resolve product-related technical issues arising from manufacturing, field service or customer installations.
- Support customer visits, site surveys and technical meetings alongside Sales and other AMOT personnel as required.
- Assist with the preparation of technical documentation, product literature and customer-facing technical information.
- Act as a point of contact for technical enquiries requiring engineering input.
- Product Testing and Validation
- Perform testing, verification and validation activities on electronic products and assemblies.
- Develop, maintain and improve test procedures, test equipment and validation methods.
- Diagnose faults identified during production testing and support root cause investigations.
- Support qualification testing, product change assessments and new product introductions.
- Maintain accurate records of testing activities and results in accordance with company quality procedures.
- Manufacturing and Engineering Support
- Work closely with Engineering and Manufacturing teams to support the introduction, manufacture and ongoing support of electronic products.
- Assist with the calibration, maintenance and verification of electronic test equipment.
- Provide feedback from testing and field experience to support product improvements.
- Support continuous improvement initiatives relating to product quality, reliability and manufacturability.
- Compliance and Regulatory Support
- Support product compliance activities relating to applicable UK, European and international standards.
- Assist in maintaining technical documentation required for CE/UKCA marking.
- Support compliance assessments for relevant directives and standards, including:
- Low Voltage Directive (LVD)
- Electromagnetic Compatibility (EMC) Directive
Essential:
- Degree, HNC/HND or equivalent qualification in Electronic Engineering, Electrical Engineering or related discipline.
- Practical experience of electronic testing, fault finding and troubleshooting.
- Good understanding of analogue and digital electronics.
- Experience using electronic test equipment, including oscilloscopes, multimeters, signal generators.
- Knowledge of electronic product compliance requirements, including Electrical Safety (LVD) and Electromagnetic Compatibility (EMC) principles.
- Strong written and verbal communication skills.
- Full UK driving licence.
- Willingness and ability to undertake occasional UK and international travel, including overnight stays. Travel will primarily involve accompanying Sales and other AMOT colleagues to support customer visits and technical discussions.
Desirable:
- Experience within industrial instrumentation, process control, engine protection or related industrial sectors.
- Familiarity with hazardous area equipment and ATEX/IECEx requirements.
- Experience supporting electronic products within a manufacturing environment.
- Experience of CE/UKCA conformity assessment and technical documentation.
- Experience with automated or computer-controlled test systems.
- Customer-facing technical support or field service experience.
Personal Attributes:
- Practical, hands-on approach to problem solving.
- Strong analytical and troubleshooting skills.
- Able to communicate technical information clearly to both technical and non-technical audiences.
- Organised and methodical, with good attention to detail.
- Able to work effectively across Engineering, Manufacturing, Quality and Sales functions.
- Self-motivated and capable of managing multiple priorities.
