This is a remote position.
- This is a 3-month contract role with a local authority, designed to provide targeted leadership and operational support during a period of organizational change. The role is crucial for overseeing the migration to a new case management system, establishing effective performance reporting, enhancing practice management capabilities, and ensuring the delivery of key priorities within a defined timeframe. The postholder will drive consistency, improve operational standards, and support stability across the service.
- Oversee and coordinate the transition to a new case management system.
- Manage timelines, risks, dependencies, and stakeholder engagement to ensure successful delivery.
- Collaborate with internal teams and external suppliers to ensure smooth implementation and minimal disruption.
- Support the Head of Service/Head of Function (HoL) in designing and implementing a clear and reliable KPI reporting framework.
- Ensure reporting provides visibility of demand, workflow, performance, and delivery risks.
- Monitor and analyze performance data to support informed decision-making.
- Proven experience in system implementation or migration, ideally within a public sector or service-based environment.
- Strong background in operational management, program delivery, or service improvement.
- Experience in designing and implementing KPI frameworks and performance reporting.
- Degree in Business Management, Public Administration, or a related field (or equivalent experience).
- Relevant project or program management qualification (e.g., PRINCE2, Agile, MSP) is desirable.
- Evidence of continuous professional development in leadership, operations, or system implementation.
- Working hours: 37 hours per week.
- Remote working.
- We work on a bi-weekly schedule.
The role closes on 18th June 2026, apply ASAP.
To provide targeted leadership and operational support during a period of organisational change. The role will oversee system migration to a new case management system, establish effective performance reporting, strengthen practice management capability, and ensure delivery of key priorities within a defined timeframe
