Job Overview
We are seeking a dynamic and experienced Assistant Manager to join our team. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a proven track record in retail or sales management. This role offers an exciting opportunity to support store operations, supervise staff, and contribute to the overall success of the business. The Assistant Manager will play a vital part in maintaining high standards of customer service, organisation, and team development.
Responsibilities
- Support the Store Manager in daily operations and decision-making processes
- Supervise and motivate team members to achieve sales targets and deliver exceptional customer service
- Assist with staff training, scheduling, and performance evaluations
- Oversee merchandising activities to ensure visual standards are maintained
- Manage stock levels, organise inventories, and coordinate deliveries
- Handle customer enquiries with professionalism and courtesy, demonstrating excellent phone etiquette
- Ensure compliance with health and safety regulations and company policies
- Contribute to sales strategies and promotional activities to maximise revenue
- Maintain organisational records and manage administrative tasks efficiently
- Foster a positive team environment through effective leadership and communication skills
Experience
- Previous management or supervisory experience within retail or sales environments is essential
- Proven team management skills with the ability to lead, motivate, and develop staff members
- Experience in merchandising, sales management, and organisational planning is highly desirable
- Multilingual or bilingual abilities are advantageous for engaging diverse customer bases
- Strong communication skills, both verbal and written, with an emphasis on professional phone etiquette
- Demonstrated time management skills with the ability to prioritise tasks effectively
- Administrative experience including record keeping, reporting, and use of relevant software tools is preferred
This role offers a rewarding environment for individuals passionate about retail management and dedicated to delivering outstanding service. We value organisational excellence, leadership qualities, and a proactive approach to supporting our team’s success.
Pay: £38,000.00-£42,000.00 per year
Ability to commute/relocate:
- Mill Hill NW7 4EY: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Management: 3 years (preferred)
Work Location: In person
