About Us:
At Bread & Truffle, we bring the authentic flavours of Italy to London, specialising in artisanal sandwiches, premium truffle products, and high-quality ingredients. We pride ourselves on delivering exceptional food with genuine Italian hospitality in a fast-paced, vibrant environment.
The Role:
We are looking for an experienced and driven Assistant Manager to support the Store Manager in leading the team and overseeing daily operations. This is a hands-on role where you will be instrumental in maintaining high standards, driving performance, and creating an outstanding customer experience.
Key Responsibilities
- Support the Store Manager in all aspects of store operations
- Lead by example during service, ensuring smooth and efficient shifts
- Supervise, train, and develop team members
- Deliver exceptional customer service and handle escalations professionally
- Monitor sales performance and help drive revenue growth
- Manage stock levels, ordering, and minimise waste
- Ensure compliance with food safety, hygiene, and health & safety standards
- Assist with rotas, labour control, and team scheduling
- Step in to run the store in the Manager’s absence
What We’re Looking For:
- Proven experience as a Supervisor or Assistant Manager in hospitality or retail
- Strong leadership and organisational skills
- Ability to motivate and develop a team
- Commercial awareness and focus on sales performance
- Passion for quality food and customer service (Italian food knowledge is a plus)
- Calm under pressure with a proactive mindset
What We Offer:
- Competitive salary + bonus opportunities
- Staff discounts on food and products
- Career progression within a growing brand
- A dynamic and supportive team environment
Flexible availability, including weekends and evenings
Job Type: Full-time
Pay: £32,000.00-£35,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Work Location: In person
