No of Vacancies: Multiple
Contract Type: Permanent and Fixed Term Full Time
Working Pattern: Hybrid with a minimum 1–2 days per week in the office, (3 whilst training)
Rewards and Benefits: 30 days holiday+ bank, 8% employer pension contribution, enhanced Employee Assistance and reward scheme
Job Role
We’re growing our teams and hiring, Regulatory Investigators, who will be responsible for investigating serious concerns about Health and Care professionals, assess risk and make evidence-based decisions to protect the public whilst managing a varied caseload of ‘Registrant’ fitness to practise complaints. This is a fast-paced and demanding role, requiring strong organisation, adaptability, and attention to detail. You will manage multiple, changing priorities whilst maintaining accurate records, using a Case Management System and apply disciplinary and regulatory law to prepare case bundles for panel review.
Your responsibilities will include:
- Managing your own case load to identify, prioritise and escalate cases appropriately, including consideration for Interim Orders on high-risk cases.
- Continual evidence gathering, preparing case bundles ready for presentation to a panel within agreed timescales.
- Investigate and progress a varied caseload effectively, reviewing fitness to practice, misconduct and non-compliance against set professional standards.
- Provide sensitive case updates in a timely professional manner to stakeholders.
- Proactively chase information via outbound calling and email correspondence to progress cases effective
You will work closely with a wide range of internal and external stakeholders:
- Patients and members of the public
- Courts and legal representatives
- Police and safeguarding bodies
- Other regulators and multi-agency partners
What we're looking for
This Regulatory Investigator role offers the opportunity to gain experience about regulatory law within the Health & Care professions we regulate. We are keen to hear from candidates with existing legal, case management, investigation or regulatory experience. We’re looking for candidates that can:
- Work under pressure with minimal supervision, investigating, gathering, and evaluating evidence to ensure cases are prepared in line with SLA’s and KPI’s
- Communicate with a range of stakeholders with a clear confident, professional tone, via inbound and outbound calls, written correspondence, emails and in-person meetings, providing exceptional levels of customer service.
- Plan and organise own high-volume caseload effectively with minimal supervision. Identify, prioritise, and escalate high-risk cases appropriately.
- Use analytical decision-making with strong judgement skills to make sound, evidence-based decisions on case progression, Interim Orders and closure.
- Maintain accurate records using a range of technology, MS Outlook Word, Excel, Case Management Systems.
- Manage sensitive data confidentially, adhering to guidelines, polices, disciplinary and regulatory law and deal with a range of subject matters and material which are often sensitive and difficult, which may be upsetting.
Important information
- Candidates must have the right to work in the UK.
- We conduct original document checks, as part of pre-employment screening.
- Candidates require a Disclosure and Barring Service (DBS) criminal record check.
- We are unable to provide feedback at application stage.
Application process
- To apply submit your CV and supporting statement demonstrating how you meet the job role and essential criteria.
- Applications without a supporting statement may not be viewed.
- Assessment days will be held on-site at our London office.
- We reserve the right to close vacancies early due to high application volumes and therefore encourage you to apply early.
- Advert closing date: 14 August 2026
- Shortlisting: weekly, apply early to ensure your application is considered.
- Contact calls: Our recruitment team may call you to discuss your application
- Assessment centre dates: Tuesday 21 July, Tuesday 8 September, Monday 14 September, Thursday 17 September, Tuesday 6 October
- Candidates will only be required to attend one onsite assessment AM or PM and will be notified within five working days of the outcome.
Equality, Diversity, and Inclusion
HCPC's vision is to be recognised as an actively anti-discriminatory organisation that upholds and promotes best practice in equality, diversity and inclusion and an active ally for change. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the HCPC. Please refer to HCPCs Behavioural Standards Framework.
Job Types: Permanent, Fixed term contract
Pay: £35,203.00 per year
Work Location: Hybrid remote in London SE11 4BU
