Job Advert
30th JuneTechnician – Bed & Equipment Services
Location: Denmark Hill, London and other KFM sites (cross-site role)
Department: Managed Services – Bed & Equipment Services
Type: Full time, Permanent
Salary: £30,500 - £32,300 per annum + up to 12% annual bonus
Rota: 7 day rota across all Trust sites
We are looking for a motivated and customer-focused Technical Assistant to join our Bed and Equipment Services team at KFM. This is a hands-on, patient-facing role that plays a vital part in ensuring clinical staff have access to safe, well-maintained bed equipment when they need it most.
KFM is a healthcare support services provider owned by King's College Hospital NHS Foundation Trust. With an annual turnover of around £150 million and over 300 staff, all profits and cost savings are reinvested back into the NHS – making this a role where your contribution truly matters.
About the Role
As a Technical Assistant within Bed and Equipment Services, you will be responsible for the delivery, collection, maintenance, and repair of specialist bed equipment across the hospital. You will respond to requests from ward staff, ensure stores are well-stocked, and support the achievement of key performance indicators including timely delivery and high levels of customer satisfaction.
Key Responsibilities
- Deliver and collect specialist bed equipment to and from wards and bed stores, responding to requests within 4 hours
- Ensure adequate buffer stock of specialist mattresses is maintained across store rooms
- Diagnose and repair faults on bed inventory and associated equipment; carry out servicing and calibrations
- Undertake statutory PAT testing of beds and associated electrical equipment
- Maintain accurate records of all maintenance, repairs, and equipment locations on the asset database
- Work with the Portering teams to ensure timely delivery and collection of bed frames and foam mattresses
- Check all equipment is in good working order and safe for use before deployment
- Assemble, install, and commission new beds and associated equipment as required
- Support continuous improvement by identifying recurring equipment faults and suggesting solutions
- Maintain a safe, tidy working environment in patient areas, clinical areas, and corridors at all times
Requirements
Essential:
- Good standard of general education including GCSE Maths & English grades A–C (or equivalent)
- Experience working in a busy, fast-paced environment
- Experience using PAT Testing equipment with up-to-date training
- Ability to provide excellent customer service to a range of stakeholders
- Ability to multitask, prioritise, and know when to escalate issues
- Ability to troubleshoot a variety of medical beds, mattresses, and ASU equipment
- Ability to carry out Planned Preventative Maintenance (PPM) on medical equipment
- Computer literate, including Microsoft Office, Excel, databases, and online ordering portals
- Self-motivated with the ability to work unsupervised
- Physically fit (assessed by occupational health) to move and handle bed inventory
- Flexible with duties and working hours across a seven-day rota
Desirable:
- Previous experience working within a healthcare or NHS setting
- Experience using PDAs, scanners, or handheld devices in a mobile working environment
- Understanding of quality improvement principles
For more information about this role, please find the Job Description attached.
If you are a practical, customer-focused individual who takes pride in keeping clinical environments running smoothly, we'd love to hear from you. Apply today and become part of a team dedicated to supporting world-class patient care.
Closing Date: 30th June 2026
Interview invites will be sent on: 2nd July 2026
Interview Date(s): 8th July & 9th July 2026
Any queries, please contact [email protected]
