Job Overview
We are seeking a friendly and organised Chemist Counter Assistant to join our team. This role involves providing excellent customer service, assisting with product enquiries, and supporting the smooth operation of our pharmacy counter. The ideal candidate will possess strong communication skills and have a keen eye for detail. This position offers an engaging environment where you can develop your skills in retail and customer relations while contributing to a positive shopping experience for our customers.
Lygon Pharmacy is dedicated to serving our community with compassionate, patient-centred care by providing trusted healthcare advice, safe and effective medicines, and personalised support for every individual.
Duties
- Greet customers warmly and assist them with their enquiries regarding pharmaceutical products and over-the-counter medicines
- Provide accurate information about products, including usage instructions and benefits
- Support merchandising activities by maintaining attractive displays and ensuring stock levels are adequate
- Handle transactions efficiently using the point-of-sale system, ensuring correct cash handling and receipt issuance
- Maintain cleanliness and organisation of the counter area to meet health and safety standards
- Manage stock replenishment, organise stock rotation, and report low inventory levels to management
- Offer excellent phone etiquette when responding to customer calls or inquiries
Skills
- Grade C or above in GCSE English Language
- Basic maths skills for handling cash transactions accurately
- Strong communication skills with the ability to engage effectively with diverse customers
- Organisational skills to manage multiple tasks efficiently in a busy environment
- Time management abilities to prioritise tasks during busy periods
- Customer service orientation with a friendly and professional demeanour
- Knowledge of merchandising principles to support attractive product displays
- Organisational skills for maintaining a tidy workspace and managing stock levels effectively
- Phone etiquette skills for professional communication over the phone
Pay: £12.75-£13.00 per hour
Benefits:
- Flexible schedule
- Free parking
- Store discount
Work Location: In person
