Technical Product & Systems Engineer
1. The Hook (The "Why Us" Section)
We have been driving manufacturing innovation for over 27 years, and following a successful transformation of our entire business model to an active installer model over the last 12 months, we are expanding our tech team. To fuel this momentum, we are looking for a detail-oriented professional to step into an entry-level Technical Product & Systems Engineer role. You will bridge the gap between technical construction data and internal IT systems resilience, ensuring our products maintain flawless market credibility and our team faces zero tech downtime. If you love solving practical puzzles, have an eye for strict compliance, and want to progress rapidly as our technical engine grows, we will back your ambition with fully structured career pathways.
2. What You’ll Do (Responsibilities)
- Process standard thermal performance calculations (U-values) and condensation risk analyses to provide frictionless technical support to our sales floor and customers.
- Compile raw testing samples and organize compliance documentation to support our external product certification regimes (BDA, BRE, and CE approvals).
- Manage our daily internal IT ticketing system, resolving routine hardware, software, and network configuration issues to keep our HQ and factory teams highly productive.
- Support the maintenance of our ISO compliance standards (9001, 14001, etc.) by accurately preparing internal audit data exactly to structured checklists.
- Collaborate cross-functionally with our Marketing and Sales teams to deliver flawlessly validated raw technical data sheets and product specifications.
- Maintain clean digital records within our tracking systems, ensuring all software licenses, asset logs, and technical calculations are documented precisely.
3. What You’ll Bring (Requirements)Must-Haves (Essential)
- An "Above-the-Line" Mindset: A natural alignment with core accountability, operating with total ownership, accountability, and responsibility (O.A.R. mode).
- Airtight Detail-Orientation: A natural precision-seeker who checks calculations twice and takes pride in zero-error documentation.
- Basic IT Troubleshooting Skills: Experience diagnosing common office tech issues, managing user permissions, and maintaining basic business network environments.
Nice-to-Haves (Preferred)
- Prior experience or exposure to ISO 9001 or 14001 quality auditing frameworks.
- Construction & Thermal Knowledge: Practical understanding of building envelope performance, insulation, or retrofit assessor principles (such as Elmhurst Energy, SAP, or OCDEA-equivalent concepts).
- Certified training in U-value calculation methodology or retrofit assessment (e.g., Elmhurst Energy credentials).
- A degree or technical qualification in Construction, Building Services, or Engineering.
4. Benefits & PerksFinancial & Career Growth
- Starting Salary: £28,000 - £32,000 per annum (Level 1 baseline with clear pathways to scale to £47,000+ as a Leading Strategic Engineer, as detailed in the SuperFOIL Career Progression Framework).
- SuperFOIL Annual Bonus Programme: An exceptional dual-track bonus structure (up to 15% max potential) split equally between your individual performance (KPIs/growth projects) and overall company performance.
- Structured Career Progression: Transparent, merit-based career pathways driven by the internal Technical Training Matrix, with formal reviews evaluated annually in April/May.
- Dedicated Training Budget: £1,000 per year personal training budget to support your technical advancement and fund certified courses (such as Elmhurst Energy retrofitting qualifications).
- Ongoing Development: Dedicated monthly 1-to-1s and bi-annual Quality & Capability reviews to support your personal and technical growth.
Leave & Well-being
- Generous Holiday Package: 22 days base holiday + Bank Holidays, plus an extra 3 days automatically allocated over the Christmas period (25 days total + stats).
- Loyalty Holiday Scheme: Earn 1 additional day of holiday for every 2 years of service (climbing to a total of 5 additional days).
- Paid Sick Leave: 5 days of paid sick leave per year, increasing by 1 additional day per year of service (capped at 15 days total).
- Compassionate Leave: 5 days of paid compassionate leave when you need it most.
6. Call to Action (CTA)
If you are ready to take ownership of your technical career, live our values, and build a bulletproof systems foundation with us, we want to hear from you! Click the "Apply Now" button to submit your CV, and a member of our talent acquisition team will review your application within 48 hours for the next stage of our selection process.
Pay: £28,000.00-£32,000.00 per year
Benefits:
- Bereavement leave
- Casual dress
- Company events
- Employee discount
- Free parking
- On-site parking
- Sick pay
Work Location: In person
