MPS Industrial are currently recruiting for a Telesales Agent for our client based in Tonypandy.
They are seeking an energetic and motivated Telesales Agent to join our dynamic sales team.
In this role, you will be responsible for engaging potential clients through outbound calls, promoting our products and services, and building strong relationships that drive revenue growth.
Your enthusiasm, excellent communication skills, and ability to understand customer needs will be key to your success. This paid position offers an exciting opportunity to develop your sales expertise in a fast-paced environment while making a meaningful impact on our business growth.
Duties
- Conduct outbound calls to prospective clients, introducing our offerings and highlighting benefits tailored to their needs
- Qualify leads by assessing customer requirements and matching them with appropriate solutions
- Maintain detailed records of interactions using Salesforce and CRM (Customer Relationship Management) software to ensure accurate follow-up and pipeline management
- Follow up with potential clients through emails or additional calls to nurture relationships and close sales
- Collaborate with the sales team to develop strategies for reaching targets and expanding market reach
- Provide clear, persuasive communication in both English and Spanish to accommodate diverse customer bases
- Track daily activities and report on progress, ensuring consistent achievement of sales goals
Skills
- Proven experience in B2B (business-to-business) sales or telemarketing roles with a focus on client engagement
- Strong communication skills in English; proficiency in Spanish is highly desirable for reaching broader audiences
- Familiarity with Salesforce or other CRM software for managing customer data and sales pipelines
- Excellent verbal skills with the ability to listen actively, articulate value propositions clearly, and handle objections confidently
- Ability to work independently while maintaining a positive attitude and a proactive approach
- Knowledge of telemarketing best practices, including call scripts, lead qualification, and follow-up techniques
- Demonstrated ability to meet or exceed sales targets consistently
For this position, a driving licence and a car is essential as you may be expected to visit customers in your own car (expenses will be paid for this)
Hours of Work
07:00am - 16:45pm Monday to Thursday
Rate of Pay
Between 27,000 & 30,000 per annum, depending on experience
Pay: £27,000.00-£30,000.00 per year
Application question(s):
- Do you have your own car/mode of transport?
- How soon would you be available to start this position?
Experience:
- Telesales: 1 year (preferred)
- Administrative: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
