About the Job
Reporting to the Restaurant General Manager (RGM), a Shift Manager runs great shifts in a self-sufficient manner. This role takes ownership and responsibility to solve problems; seek help from the team when appropriate; and is willing to lead the restaurant team in culture building, best practices, and day to day functioning requirements of the restaurant. A Shift Manager maintains the mentality that a well-run shift is the foundation of a well-run restaurant, and strives to run shifts with excellence at all times.
The Day-to-Day:
Developing people
- Provide regular feedback to the RGM on the performance of Team Members
- Provide ongoing constructive and complimentary feedback to Team Members
- Actively participate in the training of Team Members
- Handle conflicts constructively and work with RGM to achieve resolution
Ensure consistent customer satisfaction
- Ensure that all Team Members complete their Shift Excellence tasks for their assigned position(s)
- Personally demonstrate that customer needs are the highest priority
- Ensure food safety, quality, and accuracy of orders
- Resolve customer complaints quickly while maintaining positive customer relations
Act Like an Owner
- Assist profit & Loss management by following cash control/security procedures, maintaining inventory and
- Managing labour
- Oversee proper product preparation, rotation, portioning, cooking, and holding time
- Assist the RGM with facility maintenance and ensure health and safety standards are followed at all times
Shift Leader - Taco Bell
We are looking for a dedicated Shift Leader to join our team in the Restaurant operations department. As a Shift Leader, you will play a crucial role in ensuring the smooth operation of our Taco Bell location.
- Oversee and coordinate daily shift operations
- Train and supervise team members
- Ensure excellent customer service
- Manage inventory and stock levels
- Maintain a clean and organized work environment
If you are a motivated individual with a passion for the food industry and leadership skills, we would love to have you on board as our Shift Leader at Taco Bell.
Is This You?
- Dynamic, energetic, and positive leader, a self-starter, proactively driven to get things done
- Customer-first mindset
- Strong interpersonal skills
- Dedicated to leading a team that strives for excellence
Why Taco Bell?
- We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people’s lives with más!
- We are about more than just building restaurants — we connect with our fans through their passions including sports, gaming, and music
- We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle
- We foster a culture of authenticity for you to feel at home with the Taco Bell family!
Taco Bell shift leaders are responsible for many tasks, including:
- Supporting the general manager: Running shifts, meeting Taco Bell standards, and resolving customer concerns
- Leading by example: Ensuring customer satisfaction and being a role model
- Developing people: Helping the management team with people-related matters
- Controlling costs: Assisting the management team with profit and loss
- Championing Taco Bell values: Being a cultural ambassador for the company
- Communicating: Openly and honestly communicating with management
- Providing feedback: Giving positive feedback to team members
- Following policies: Adhering to cash, security, inventory, and labor policies and procedures
- Driving results: Taking ownership and helping to drive results
- Coaching: Being willing to coach and guide others
- Partnering with management: Working with management teams on business initiatives
Job Types: Part-time, Full-time
Pay: £13.00 per hour
Benefits:
- Discounted or free food
- On-site parking
Ability to commute/relocate:
- Paisley PA1 2BH: reliably commute or plan to relocate before starting work (required)
Experience:
- Food preparation: 1 year (preferred)
- customer Service: 1 year (preferred)
Work Location: In person
