Overview:
About Certara
Certara accelerates the potential of bringing medicines to market and to patients using biosimulation software, technology, and services to transform traditional drug discovery and development. Our clients include more than 2,400 biopharmaceutical companies, academic institutions, and regulatory agencies across 70 countries.
Our goal is to enable the life sciences industry’s use of data, modeling, and analytics to make better decisions across the various phases of discovery and drug development. Our software and scientists incorporate modern advances in scientific understanding, drug development experience, data analysis, and AI resulting in significant opportunities to decrease the cost and increase the probability of success for new drug approval and commercialization.
Due to continued growth, we have a permanent opening for a Travel & Events Coordinator to plan, book and provide detailed travel itineraries for national and international conferences, meetings, client visits and training for over 200 scientists and other staff at Certara UK. The role also supports the Events Manager with international workshops and on-site visits on a regular basis.
This is a fantastic opportunity for someone with a genuine can-do attitude and a passion for great customer service, who enjoys solving problems and staying calm under pressure. No prior travel-booking experience is required — we're happy to train the right person who brings the right mindset and wants to grow into the role.
Responsibilities:
- Cost and organise staff attendance at business and scientific conferences and meetings, including flights, hotels, taxi/train arrangements, and staff itineraries.
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Book flights and hotels via the SAP Concur travel portal (full training provided).
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Help monitor events budgets.
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Provide administrative support to senior colleagues.
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Perform general administrative tasks as required.
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Provide customer support to clients and external contacts as required.
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Assist with updating events pages on the company website, and PR/marketing materials as required.
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Assist with Consortium Meeting arrangements.
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Assist with Workshop and On-Site Education visit arrangements.
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Chase up and help prepare workshop materials, including PDF versions.
Qualifications:
Candidates should be able to work independently and as part of a team, with a professional and friendly manner. You'll need great attention to detail and the ability to work under pressure, with tight deadlines and regular changes to travel plans — all while treating your colleagues as ‘your client’ and delivering a genuinely excellent service. The role requires close, ongoing liaison with scientists and other staff, so strong interpersonal skills are essential.
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A can-do attitude, with a genuine passion for customer service and problem-solving
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Calm and adaptable under pressure, with the flexibility to manage last-minute changes
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Excellent organisational skills and the ability to prioritise a varied workload
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Great attention to detail, providing reliable and accurate information
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Strong interpersonal and communication skills, including a high standard of written English
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Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
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Flexible approach to working hours
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Travel-booking experience is a plus, but not essential — full training will be provided
Certara bases all employment-related decision on merit, taking into consideration qualifications, skills, achievement, and performance. We treat all applicants and employees without regard to personal characteristics such as race, color, ethnicity, religion, sex, sexual orientation, age, nationality, marital status, pregnancy, physical or mental condition, genetic information, military service, or other characteristic protected by law.
