22 the Avenue – Part of the City of York councils mental health recovery service is a mental health hostel, providing 24/7 support for independent adults with mental health needs. Our team also provides daytime outreach support for adults with mental health needs across the City of York.
We are looking for someone to join our team of Mental health recovery support workers, working in dynamic environments to provide high quality support for customers accessing the service.
A mental health recovery worker provides practical support, advice, and emotional guidance to individuals with mental health problems, helping them build life skills and achieve independence.
Role Overview:
Support customers using the service to develop independence, daily living skills, and positive social networks. Work under guidance to assess, implement, and review individual support plans while ensuring the safe and effective running of the service.
Key Responsibilities:
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Deliver practical support to customers, including outreach and community engagement.
- Assess, admit, and discharge customers, carrying out risk assessments and management.
- Maintain accurate records and assist with administrative duties.
- Ensuring health and safety of all.
- Facilitate review meetings and liaise with other services while maintaining confidentiality.
- Participate in handovers, debriefing, quality assurance, training, and service development.
- Provide flexible support, including occasional lone working.
Requirements:
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Experience supporting people with mental health needs.
- Ability to work autonomously and manage competing priorities.
- Awareness of health and safety responsibilities and risk management.
- Commitment to personal development and contributing to service improvements.
City of York Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. We require the successful candidate to undertake an enhanced Criminal Record check via the Disclosure and Barring Service.
The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings.
For further information or an informal discussion please contact Thomas Kassabian (Team Lead – 22 the Avenue) at
[email protected] or on: 07701 258 255.
Closing date: Friday 28 August 2026 at 12 midnight
Interview date: Friday 4 September 2026
