At 21° our mission is to empower homeowners, architects, and businesses with the knowledge and technology to harness their own sustainable energy and help safeguard the planet. We believe our built environment should be designed for optimal efficiency, health, and comfort. with the rapid growth in the market, we're expanding our team and looking for a skilled Sales assistant to work in our Crawley team.
If yes, then we want you to join our team! About the role
You'll be responsible for managing customers through the sales journey, from their initial enquiry through to producing accurate renewable energy designs and quotations before handing projects over to our Operations teams.
Working closely with Surveyors, Technical Managers, and Operations, you'll ensure every customer receives an outstanding experience while helping the business achieve ambitious growth targets.
No two days are the same - you could be speaking to new customers, arranging surveys, producing quotations, designing renewable energy systems or following up on sales opportunities.
- Managing customer enquiries via telephone, email and website.
- Booking surveys and coordinating customer appointments.
- Producing accurate quotations following site surveys.
- Designing renewable energy systems including: Solar PV Battery Storage Air Source Heat Pumps Ground Source Heat Pumps Underfloor Heating
- Completing heat loss calculations and energy generation reports.
- Explaining proposals and system designs to customers.
- Following up quotations and progressing sales opportunities.
- Ensuring all sales documentation is complete before projects are handed to Operations.
- Liaising with Surveyors, Technical Managers, Suppliers and Installation Teams.
- Using CRM and business systems to manage customer records and sales activity.
- Supporting continuous improvement of the customer journey.
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Excellent customer service and communication skills.
- Knowledge of Solar PV or Heat Pump systems.
- Heat loss calculation experience.
- Strong organisational skills with great attention to detail.
- Experience managing multiple tasks and priorities.
- Confidence working with CRM or ERP systems.
- Good Microsoft Office skills.
- A proactive and positive attitude.
- The ability to explain technical information clearly to customers.
- A passion for renewable energy and sustainability.
- Experience within the renewable energy or construction industry.
- Domestic Energy Assessor qualification.
- Sales or account management experience.
- Full UK Driving Licence.
- OTE £30,000 - £40,000 per annum (base salary and commission)
- 25 days holiday plus bank holidays (3 days required for Christmas shutdown)
- Company sick pay
- Private Medical Insurance
- Family supportive policies, with enhanced maternity and paternity leave available.
- Generous pension scheme
- Life Assurance
- Employee discounts, employee purchase scheme for our products available to you at cost
- Refer a friend scheme
- We are open to flexible working
At 21° we are building a diverse and inclusive team, our staff are at the core of what we do and we nurture and encourage our staff to maximise their potential. Some people are less likely to apply to a role unless they meet all the job requirements, we don’t just look at qualifications we also look for the right people with the desire to learn and work hard. We are proud to be an equal opportunity employer. Should you want to discuss any reasonable adjustments, or assistance required during the recruitment process, please contact us on [email protected].
Please visit https://www.21degrees.com/ for more information
