Hours: Full time
Shifts: Monday to Friday 8:00am-5:00pm
Location: Coleshill
Benefits: Free car parking on site
SRC Fire Safety Ltd is a leading specialist for Fire and Life Safety in Care Homes, Hotels, Restaurants and Business premises, providing professional, quality, and cost-efficient services throughout the UK. Our Vision and Values encourage us to be Efficient and Motivated to make things happen. Our constant Teamwork drives us to achieve Excellence while remaining Customer Focused and ensuring our people are at the heart of everything we do.
SRC Fire Safety LTD offer design, installation, commissioning and maintenance of sprinkler systems, dry and wet risers, fire hydrants, fire extinguishers, fire detection and alarm systems, security detection and alarm systems, door access control systems, and CCTV systems.
Now is the time to join us! SRC Fire Safety LTD are pleased to announce that they are looking to add a Service Desk Coordinator to their team in Coleshill!
Key Responsibilities
Making and taking calls from clients, engineers, and sub-contractors in relation to all aspects of planned, reactive and quoted works.
Maintain and ensure company processes and systems are being utilised in line with ISO 9001
Planning and co-ordinating PPM visits and maintaining the status of tasks utilising our business management system.
Updating clients on status of tasks.
Daily/Weekly programming of planned reactive and quoted jobs.
Ensuring that maintenance, repairs and quoted works are done within KPIs and SLAs
Key Requirements
Attention to detail.
Effective communication, time management, and organisational skills.
Good level of punctuality.
Knowledge of Microsoft Office packages to include Word, Outlook, and Excel.
Previous experience preferred but not essential as training will be provided.
Application:
If you think you have the right experience and personality for this role, apply now and our team will be in touch!
Job Type: Full-time
Work Location: In person.
Reference ID: SRC-SDC-07-26
Pay: From £29,000.00 per year
Experience:
- Servicedesk/Coordinator: 3 years (preferred)
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
