Job Summary
Who is DNAM Brands and Allbirds?
DNAM Brands is an American-based brand and consumer products company focused on building, growing and operating distinctive consumer brands across multiple categories and channels.
In the UK, our current brand portfolio includes Allbirds, with our London retail stores forming an important part of the brand’s presence in the market. At Allbirds, we're on a mission to prove that comfort, good design and sustainability don't have to be mutually exclusive. We are dedicated to making the most sustainable footwear we can using premium natural materials, designed for the to and fro of everyday life. Our commitment to making better shoes in a better way is fueled by a belief that the shoe industry needs to focus less on flash and more on thoughtfulness.
Join our retail team (the Flock) as an Assistant Store Manager, where your leadership skills and passion for customer service will drive store success! In this energetic role, you will support the Store Manager in overseeing daily operations, supervising staff, and ensuring an exceptional shopping experience for all customers. Your proactive approach and management expertise will help foster a motivated team environment, boost sales, and uphold our high standards of merchandising and organizational excellence.
Responsibilities
- Assist the Store Manager in leading and motivating a diverse team to achieve sales goals and deliver outstanding customer service.
- Supervise daily store operations, including opening and closing procedures, inventory management, and merchandising displays.
- Manage staff schedules, delegate tasks effectively, and ensure proper training for team members.
- Support recruitment by participating in hiring, onboarding, and ongoing staff development initiatives.
- Oversee stock levels, take part in stock deliveries once a week, cycle counts and full store inventories.
- Monitor sales performance metrics, analyze trends, and implement strategies to maximize revenue opportunities.
- Ensure compliance with company policies, safety regulations, and administrative procedures to maintain a secure shopping environment.
Experience
- Proven management or supervisory experience within retail or customer service environments. Previous experience as an ASM/ Floor Manager in the relevant environments mentioned.
- Strong leadership skills with the ability to inspire and guide a team toward shared goals.
- Excellent communication skills.
- Demonstrated ability to manage time effectively and prioritize tasks efficiently in a fast-paced setting.
- Experience with retail management systems, inventory control, and merchandising practices.
- Background in sales management with a focus on achieving targets and enhancing customer satisfaction.
- Organizational skills necessary for supervising staff schedules, stock organization, and administrative duties.
Physical Requirements
- Able to stand/walk for extended periods of time on the sales floor.
- Continually able to reach overhead, bend, squat, kneel and carry products necessary for customer service, inventory stocking, and store merchandising.
- Able to regularly perform store maintenance: sweep, vacuum, empty trash, clean, dust, etc.
- Use of iPads, computers, POS devices.
- Able to safely lift boxes up to 30 pounds.
- Comfortable climbing ladders.
- Depending on location, going up and down stairs.
- Exceptions and creative solutions can be made to accommodate physical restriction.
Benefits
- Salary £36,500 (elligible for annual bonus scheme).
- Allbirds routinely evaluates pay rates; ranges are subject to change based on market rates and other factors.
- Staff allowance and discount on Allbirds products.
Diversity
Allbirds has a culture of honesty, respect and trust, and is committed to providing an environment where equal employment opportunities are available to all applicants and employees without regard to protected characteristics or status. Allbirds is committed to Equal Employment Opportunity (EEO) in all aspects of the employer-employee relationship, including recruitment, hiring, training, advancement and termination. Allbirds promotes diversity by developing policies, programs and procedures that foster a work environment in which differences are respected and employees are treated fairly.
Work Location: In person (54 King's Road, SW3 4UD).
Benefits:
Work Location: In person
Pay: £36,500.00 per year
Benefits:
- Company pension
- Employee discount
- Store discount
Work Location: In person
