NVQ Level 2 Qualified Dispenser
Harris Memorial Surgery is looking for a motivated, patient-focused NVQ Level 2 Qualified Dispenser to join our friendly, supportive, and dedicated team.
As a successful GP dispensing practice serving around 6,500 patients across two practice sites, we are proud to be at the heart of our local community. We are committed to delivering high-quality, compassionate healthcare.
This is an exciting opportunity for an experienced dispenser who enjoys working in a busy, rewarding environment where every day brings the chance to make a real difference. Working alongside our GPs, clinicians, and wider practice team, you will play a vital role in ensuring patients receive their medication safely, accurately, and efficiently while providing exceptional patient care.
If you are organised, reliable, have excellent attention to detail, and enjoy working as part of a collaborative team, we would love to hear from you.
Main Duties and Responsibilities
Dispensing
- Dispense prescriptions accurately in accordance with legal requirements, Standard Operating Procedures (SOPs), and practice policies.
- Label, assemble, and prepare medicines for patient collection or delivery.
- Process repeat prescriptions in line with practice protocols.
- Respond to routine medication and prescription queries from patients and healthcare professionals.
- Ensure all dispensing activities are carried out safely, accurately, and efficiently.
- Maintain patient confidentiality and comply with GDPR and information governance requirements.
Stock Management
- Receive, check, and store pharmaceutical deliveries.
- Rotate stock and monitor expiry dates.
- Report stock shortages and discrepancies.
Patient Care
- Deliver a professional, friendly, and compassionate service to all patients.
- Handle patient enquiries efficiently and sensitively.
- Promote an excellent patient experience at every opportunity.
- Signpost patients to the appropriate member of the healthcare team when required.
Administration
- Maintain accurate dispensing and medication records.
- Support audits, quality improvement initiatives, and regulatory compliance.
- Attend team meetings, mandatory training, and continuing professional development activities.
- Undertake other duties appropriate to the role as required.
Person Specification
Essential
- NVQ Level 2 in Pharmacy Services (or equivalent dispensing qualification).
- Previous experience in a dispensing role.
- Excellent attention to detail with a high level of accuracy.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a multidisciplinary team.
- Good IT skills.
- Understanding of confidentiality, GDPR, and information governance.
Desirable
- Experience working within a GP dispensing practice.
- Knowledge of SystmOne.
Physical Requirements
This role involves:
- Prolonged periods of standing while dispensing and managing stock.
- Frequent movement around the dispensary and practice premises.
- Occasional lifting and carrying of medication deliveries and stock.
- Working across both practice sites as required.
Why Join Harris Memorial Surgery?
- Be part of a well-established, highly regarded village practice.
- Work alongside a supportive and experienced multidisciplinary team.
- Make a meaningful difference to the health and wellbeing of our local community.
- Develop your skills through ongoing learning and professional development.
- Enjoy a positive workplace culture focused on teamwork, respect, and high-quality patient care.
Hours
24 Hours per week
Tuesday, Wednesday & Friday
09:00am - 18:00pm (1hr lunch break)
Salary
£13.50–£14.86 per hour, depending on qualifications and experience.
Pay: £13.50-£14.86 per hour
Benefits:
Work Location: In person
