Job Summary
We are seeking a dedicated and enthusiastic Customer Service Representative to join our friendly team. The ideal candidate will be the first point of contact for our customers in person or on the phone , providing exceptional service and support. This role requires strong communication skills, a friendly disposition, and the ability to handle inquiries efficiently while promoting our products and services.
Working days and times are : Monday, Tuesday, Wednesday and Friday from 7.30am until 5pm. Please only apply if you are available on these days and times.
Occassional Saturdays 8am until 12 noon for holiday cover.
What being a Sales Assistant is all about:
Delivering an exceptional customer service to all our customers.
Carrying out stock replenishment, auditing and counting,
Ensuring all areas of the store remain tidy and inviting for our customers to shop.
Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
Being part of a team and supporting colleagues.
Confident in communicating with our customers in person, on the phone taking incoming calls and making out going calls to update our customers on their orders, sending emails and communicating within the team.
Helping customers to select the right PPE, workwear and uniform.
Filling out forms for customers clothing to be sent for branding.
Ensuring all areas of the shop and office are clean and dust free.
General Administration tasks when tasks are completed.
Computer skills to include:
· Raising orders and invoices on our computer system.
· Adding stock received to the stock system
· Basic use of MS Word, Excel, Outlook emails and our web based order and stock system.
Join us in delivering outstanding service that exceeds customer expectations!
Pay: £20,311.20-£23,793.12 per year
Benefits:
- Casual dress
- Company pension
- Employee discount
- Free parking
- On-site parking
Work Location: In person
