This is a new role that will provide vital administrative support to the Guardian of Safe and Flexible Working.
You will be the first point of contact for exception reporting, ensuring concerns are logged, monitored and escalated appropriately. The post involves daily interaction with Resident Doctors, Educational Supervisors, rota teams and managers, requiring professionalism, accuracy and strong communication skills. You will analyse data, identify trends, and support the production of weekly and quarterly reports.
This is an excellent opportunity for someone with strong administrative experience who is confident working with data, systems and confidential information, and who wants to contribute to improving working conditions and patient safety.
Welsh and/or English speakers are equally welcome to apply
You will monitor the exception reporting system daily, escalating immediate safety concerns to the Guardian and ensuring deadlines for reviews are met. The role includes managing correspondence, responding to queries, and providing first‑line advice to Resident Doctors on the reporting process. You will liaise with supervisors and service teams to ensure payment claims arising from exception reports are processed on time.
The post also involves maintaining accurate databases, producing reports, and ensuring all data is stored and managed in line with Health Board policies. You will help identify areas of concern, support action planning, and maintain financial records linked to Guardian penalties.
Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent. With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings. As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement.
Our work is guided by the Gwent Strategy 2025–2035, which sets out our long-term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing.
We are committed to creating an inclusive, supportive workplace where people feel valued, respected, and able to develop. Our values of Kindness, Integrity, and Respect shape how we care for patients and how we treat one another.
We offer a wide range of learning and development opportunities, flexible working where possible, and a comprehensive NHS benefits package. Working for ABUHB means being part of an organisation that values its people and offers the chance to build a meaningful and rewarding career while making a real difference to the lives of others .
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac
