The Role
Your responsibilities will include:
- Supporting the Commercial Manager with a wide range of customer and administrative activities.
- Providing day-to-day support across customer accounts, ensuring an exceptional level of service.
- Developing and maintaining strong relationships with existing customers.
- Taking ownership of customer accounts as your experience and knowledge develop.
- Preparing quotations, processing sales orders and maintaining accurate records within SAP.
- Maintaining our CRM system and producing reports to support commercial activities.
- Assisting in identifying and developing new business opportunities across the UK and Europe.
- Analysing sales and project data to support forecasting and business planning.
- Providing technical product support and assistance to customers where required.
- Managing sales opportunities from initial enquiry through to completion.
- Arranging and attending customer meetings, both online and in person.
About You
We're looking for someone who:
- Has previous experience in a sales administration, account administration or customer account support role, or has the confidence and ability to step into one.
- Has exceptional attention to detail while being able to prioritise a busy and varied workload.
- Enjoys building long-term relationships with customers.
- Is confident communicating with customers both over the phone and face-to-face.
- Has strong IT skills, including Microsoft Office (particularly Excel). Experience with SAP would be advantageous but is not essential.
- Is proactive, organised and enjoys solving problems.
- Brings a positive, team-focused attitude and is committed to delivering outstanding customer service.
Join a Growing Business
Harte is a leading UK manufacturer and supplier of retail shop equipment solutions. Due to continued growth within our shelving division, we are looking for an enthusiastic and organised Sales Support Consultant to join our Commercial team.
This is an excellent opportunity for someone who enjoys building customer relationships, thrives in a fast-paced environment and takes pride in delivering exceptional service. While experience is important, we're equally interested in finding someone with the right attitude, work ethic and ambition to develop.
Working closely with our Commercial Manager and Sales Consultants, you'll play a key role in supporting existing customers while helping identify opportunities to grow our business.
Career Development:
We are committed to investing in our people. This role offers a genuine opportunity to develop your commercial knowledge and for the right individual, progress into an Account Manager position with increased responsibility for customer relationships, business development and account growth.
Why Join Harte?
At Harte, our people are at the heart of everything we do. We believe in creating an environment where individuals can develop, contribute and build rewarding careers.
Our values underpin everything we do:
- Professionalism
- Dedication
- Diligence
- Determination to deliver exceptional customer service
If you're looking to join a successful and ambitious business where you can make a real impact while developing your career, we'd love to hear from you.
Location: Springfield Mill, Spa Street, Ossett, West Yorkshire
Working Hours: Monday to Thursday, 9:00am – 5:00pm; Friday, 9:00am – 4:30pm.
Benefits include: 21 days holiday plus bank holidays, pension (after 3 months), Employee Assistance Programme for you and your partner/spouse, subsidised canteen, eye tests with contribution towards eyewear, free on-site parking, heavily subsidised canteen, and workwear provided.
HARTE – CREATING THE CUSTOMER EXPERIENCE
Ref: SSC/02
Benefits:
- Canteen
- Company events
- Company pension
- Discounted or free food
- Free parking
- Health & wellbeing programme
- On-site parking
Work Location: In person
