Job Overview
We are looking for a reliable, organised, and customer-focused Showroom Assistant to join our busy team. This is a varied role that combines showroom customer service, sales support, office administration, and stock handling. The successful candidate will be proactive, able to multitask, and happy to work in a hands-on environment.
Key Responsibilities
- Answer and manage incoming and outgoing telephone calls professionally
- Welcome and assist customers in the showroom, providing excellent customer service
- Handle customer enquiries both in person and over the phone
- Assist customers with product information and help guide them through purchasing decisions
- Support sales by identifying customer needs, promoting products, and helping to convert enquiries into sales
- Carry out general administrative duties, including filing, data entry, and document management
- Organise and maintain diaries and appointments
- Receive deliveries of doors, check stock, and safely put deliveries away
- Assist with stock organisation and maintain a tidy showroom and workspace
- Support the team with day-to-day office and showroom operations
Essential Requirements
- Previous experience in an office administration role
- Strong organisational and time management skills
- Excellent communication and customer service skills
- A confident and professional manner when dealing with customers
- Ability to support showroom sales and build positive customer relationships
- Confident using Microsoft Office and general computer systems
- Ability to work independently and as part of a team
- A positive, professional, and flexible attitude
- Physically fit and capable of heavy lifting, as this is a regular part of the role
If you’re enthusiastic, dependable, and enjoy a varied role involving customer service, sales, and administration, we’d love to hear from you.
To apply, please send your CV and a covering letter to: [email protected]
Pay: From £28,092.00 per year
Experience:
- Office Administration : 1 year (required)
Work Location: In person
