Key tasks:
Engagement design and methodology
Work with committee clerks, researchers, and Members to scope citizen engagement activity, including engagement objectives, target audiences, inquiry timelines, methods, accessibility requirements and how findings will be used in committee scrutiny.
Design and deliver qualitative, accessible and ethical citizen engagement using appropriate methods and techniques. This may include individual interviews, group interviews, qualitative surveys, advisory groups, deliberative sessions, creative methods and online engagement through the Senedds Online Engagement Tool.
Develop clear engagement materials, including participant information, consent materials, topic guides, survey questions, stimulus materials, engagement proposals, briefing material and public-facing content.
Fieldwork, participant support and relationships
Source, build and maintain relationships with participants, gatekeepers, community groups, service providers and other external stakeholders to support meaningful participation in the work of the Senedd.
Support participants before, during and after engagement, including identifying access needs, making reasonable adjustments, explaining how their evidence will be used, and providing appropriate feedback on the progress and impact of their contribution.
Facilitate engagement sensitively and professionally, creating inclusive spaces where people can share lived expertise safely, clearly and meaningfully.
Analysis, reporting and scrutiny impact
Analyse qualitative engagement evidence using appropriate social research approaches, including thematic analysis, and interpret findings in relation to the committees terms of reference and scrutiny needs.
Draft clear, accurate and accessible engagement findings reports, summaries, case studies and other outputs that present participants evidence responsibly and proportionately.
Work with committee teams to support the use of engagement findings in committee briefings, evidence sessions, questioning, reports, recommendations, Plenary debates and follow-up work.
Project management and delivery
Plan and manage engagement programmes and workstreams, ensuring activity is delivered to agreed timelines and in line with committee requirements, participant needs and available resources.
Work collaboratively with colleagues across Engagement Services, committee teams and wider Senedd Commission services to meet demand for high-quality committee citizen engagement.
Ethics, evaluation and service improvement
Ensure engagement activity follows ethical research principles and Senedd requirements, including informed consent, privacy, confidentiality, data protection, participant wellbeing and responsible use of evidence.
Evaluate engagement activity by gathering participant feedback, recording monitoring information and identifying learning to improve future practice.
Keep up to date with developments in social research, public engagement, accessibility and participatory practice, contributing to innovation and continuous improvement within the team.
