About Us
Please read the full job description before applying. Applicants must have a minimum of 1 year’s hands-on care experience within the UK. Unfortunately, we are unable to offer sponsorship at this time.
April Complete Care Solutions is a growing care provider based in Pencoed, dedicated to delivering dependable, person-centred domiciliary and support services within the local community. We pride ourselves on providing high standards of care while supporting both our clients and staff in a professional and compassionate environment.
We are currently seeking a Care Coordinator or a motivated trainee with the right qualities and previous care experience to join our team covering the Bridgend area, including Pencoed, Bridgend Town, Porthcawl, and Sarn.
The role is primarily Monday to Friday, 9am–5pm, with salary dependent on age and experience. A full driving licence is essential.
The successful candidate will play a key role in organising and maintaining weekly rotas for approximately 30 care staff supporting around 60 clients. This includes managing holidays, training schedules, and staff availability while ensuring high-quality service delivery. You will also support the Manager and office team with day-to-day operations and occasionally assist clients within their own homes, helping to promote their wellbeing, independence, and personal outcomes.
We are looking for someone who is caring, dependable, organised, and approachable, with a positive attitude and a strong understanding of the importance of reliability within the care sector.
Main Responsibilities
- Preparing and managing weekly staff rotas.
- Supporting office administration and operational tasks.
- Attending client care calls when required.
- Participating in out-of-hours call support when necessary (additional pay provided).
- Taking part in the on-call rota (maximum 1 in 3 weeks with additional payment).
- Supporting clients with personal care, nutrition, hydration, and general wellbeing where needed.
- Maintaining effective communication with clients, families, and care staff.
What We’re Looking For
- Minimum of 1 year’s UK care experience.
- Good IT and administrative skills.
- A full UK driving licence and willingness to travel locally.
- Strong communication and organisational abilities.
- A caring, professional, and reliable approach to work.
- Welsh speaking skills would be an advantage but are not essential.
- Applicants must be aged 18 or over.
What We Offer
- Access to the Blue Light Card and TheBenefits platform.
- Paid annual leave entitlement of 5.6 weeks.
- Structured working hours to support work-life balance.
- Wellbeing support for staff.
- Free uniform provided.
- Opportunities for career development and progression.
- Support to complete QCF Level 3/4 in Health and Social Care.
- Assistance with registration through Social Care Wales if required.
- Ongoing training, mentoring, and professional development.
At April Complete Care Solutions, we believe that valued and supported employees provide the very best support to others. We welcome applicants from all backgrounds, including those seeking a long-term career, progression opportunities, or a rewarding role where they can make a genuine difference in people’s lives.
We reserve the right to close this vacancy early should a suitable candidate be identified or a high volume of applications be received.
Job Types: Full-time, Permanent, Apprenticeship
Pay: £13.45-£15.00 per hour
Benefits:
- Free parking
- Store discount
Ability to commute/relocate:
- Pencoed, Bridgend: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you registered with SCW?
- Do you have at least QCF 2 in Health and Social Care?
Experience:
- UK care: 1 year (required)
Licence/Certification:
- Driving Licence/access to car (required)
- DBS on update service (preferred)
- Mandatory training in date (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
