About Us
Psicon is a specialist neurodevelopmental service working both privately and with various NHS trusts to provide autism and ADHD assessments. We are an independent organisation, but most of our work is for the NHS, whom we are proud to support. Assessments are carried out by our team of associate clinicians from a range of clinical backgrounds, in satellite clinics across the country and remotely. Psicon is committed to offering the best psychological support and healthcare available. We take an innovative approach to the delivery of our services and ensure that they are of the highest standards in the industry.
About the Role
The role is based in the centre of Canterbury, Kent (Please note that there is onsite parking). The working days are Monday - Friday, hours are 17:00 – 20:30 (17.5 hours per week)
This role involves managing the front desk, greeting visitors, and ensuring a welcoming, organised environment. Responsibilities include handling phone calls, managing clinic supplies, supporting administrative tasks, and ensuring the smooth operation of daily activities. The position requires excellent communication, strong organisational skills, attention to detail, and the ability to collaborate with the team and be able to demonstrate an element of lone working. A reliable and adaptable approach is essential to maintain clinic efficiency and security.
Principle duties and responsibilities will include but not limited to:
-
Supporting clinicians on evening clinics.
-
Meeting and greeting clients, deliveries and other visitors.
-
Ensuring waiting area remains a calm, welcoming and a clean and tidy environment.
-
Reporting any maintenance/decor issues to our facilities team.
-
Shut down all areas not in use at the end of the day and handover to Housekeeping team.
-
Taking deliveries and ensuring these are appropriately dealt with.
-
Locking up building and final security checks including closing car parks.
Person Specification
-
Previous Front of House experience is essential
-
Minimum 3 years working in a similar position
-
Excellent communication with a strong customer Service focus.
-
Highly Organised with strong administrative skills.
-
Efficient in Microsoft Office
-
Detail-oriented and proactive.
-
Team-oriented, collaborative, reliable and adaptable and also be able to lone work when needed.
-
Experience closing offices or buildings
Working at Psicon
We value our employees as an integral part of our service delivery and believe in recruiting and investing in the best employees. We pride ourselves in providing our employees with the opportunities and resources to achieve their potential. We are keen to provide a vibrant, fun yet challenging working environment for our team who share in our core values of trust, integrity, commitment and kindness and work collaboratively to achieve our company goals of;
-
The best possible customer service.
-
The most efficient and effective clinical work.
-
A thriving and engaged workforce.
-
A truly inclusive organisation.
Benefits include:
-
Annual leave available on request
-
Flexible annual leave scheme providing the ability to buy or sell back additional days.
-
Well-being days.
-
Pension scheme (with the option of enhancing via salary sacrifice).
-
Cycle to work scheme.
-
Birthday lie in.
-
Free breakfast, including 'pastry Mondays'.
-
Funded social events.
-
Staff well-being bursary scheme.
Additional Information / Contacting Us
-
For further information please email [email protected] or call the Psicon Recruitment Team on 01227 202155 for more information.
-
Should you wish to discuss any reasonable adjustments or assistance you might need in the application or interview process, please contact our Recruitment Team and we will do our best to support you.
-
Please note, Psicon operate a ‘safer recruitment’ policy and will require candidates to undergo full referencing (covering a 3-year period), an enhanced DBS check, provide evidence of up-to-date mandatory training, the right to live and work in the UK.
