Role Definition:
Overall responsibility for a designated area / department, ensuring that customer orders are produced and distributed to the correct customer specification, within defined timescales and targets, in a way that minimises costs and maximises efficiencies whilst at no time jeopardising Food Safety or the Health and Safety of any individual or product.
Key responsibilities:
Verifying and confirming orders both internal and external customers to ensure that a timely supply of products is achieved.
Sound understanding of the different specifications required by the customer.
Sound understanding of the production plans and their implications.
To manage/maintain/monitor and improve upon the Key Performance Indicators and standards expected.
Communicate production plans/delivery sheets and despatch orders to the rest of the team ensuring a sound understanding of targets to be achieved.
Ensuring that team leaders have their team members and lines ready for work at the correct time.
Responsible for the training and development of Team Leaders, Supervisors and General Operatives to meet with the demands of the business ensuring that high quality and service levels are maintained, profitability and productivity is increased, as well as waste/cost being minimised.
Regularly monitor and evaluate current systems and procedures, identifying areas for improvement and make recommendations for change.
Managing/assessing and monitoring departmental manning levels, using initiative to take the appropriate action for necessary change.
Attend training courses that are appropriate and relevant to your tasks and duties.
To perform any other tasks and duties as requested by your superior.
Consider working reasonable overtime as requested to meet with the demands of the business.
Willingness and flexibility to perform other tasks and duties that are not 'usually' performed day-to-day, required for business reasons.
Personal specification
To be a good team focused individual.
To be positive and encouraging.
To be well organised and a good time keeper.
To work productively under pressure.
Resilient and a good team mate.
Safety first approach shown.
To have Supervisory experience in an FMCG Company.
To perform to a high standard when working in pressured environment to thrive under tight deadlines.
Previous experience in an FMCG Environment.
Food manufacturing related qualification/previous experience in a retail.
