Contract type
Temporary: Fixed Term Contract or Secondment
Additional information
Temporary up to 12 months
Location
Poole, Dorset, England
- Lifesaving Operations Coordinator (Lifeguard Services) - Job Profile v2 - new.docx
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The RNLI actively promotes continuous development within the organisation and is only seeking applications from current RNLI employees and volunteers at this time. If this position is not filled internally it may be re-advertised openly. #LI-DNI
Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue.
The RNLI’s Lifeguard Service is looking for a Coordinator to join their small team to support with the coordination of administration and business management information.
Salary Grade D
Flexible working
26 days’ annual leave plus Bank Holidays
Outstanding pension scheme
Life assurance
As Lifeguard Services Coordinator, you will support the delivery of the RNLI lifeguard service across the UK and Channel Islands, working closely with regional and central teams to coordinate administration, data management and key service information.
You will maintain and analyse data relating to people, assets and operational performance, ensuring accurate information underpins planning, reporting and decision-making. The role involves regular contact with internal and external stakeholders, including partner organisations and members of the public, providing high-quality administrative support and responding to enquiries.
You will also support the preparation of information for service agreements, tenders, audits and reviews. In addition, you will produce reports and communications materials, manage shared inboxes and support wider team priorities as required.
This is a varied role for a highly organised and numerate individual who enjoys working with data, building relationships and contributing to a lifesaving service that helps keep people safe at the coast. You will be a confident communicator, able to manage competing priorities, work independently or as part of a team, and use your initiative to resolve issues.
Accuracy, attention to detail and confidence working with numerical data are essential, as you will maintain and develop key databases that support RNLI reporting and analysis.
Qualifications required
Essential - Educated to A - Level standard (or equivalent experience)
Experience required
You will bring a strong working knowledge of the RNLI and an understanding of how operational and support services are delivered.
You will have solid experience in administration and database management, with a track record of maintaining accurate and reliable records.
A good working knowledge of Microsoft Office, particularly Excel, is essential.
You will be highly organised, able to prioritise competing demands and manage your time effectively.
You will be a confident communicator with strong interpersonal skills, able to engage effectively with a wide range of stakeholders.
You will demonstrate strong attention to detail, numerical accuracy and the ability to work both independently and as part of a team.
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
