Job Summary
Oakhouse Foods is a leading provider of high-quality frozen meals delivered direct to customers’ homes. We are passionate about great food, outstanding service, and supporting our customers with convenient, nutritious meal solutions.
The Role
We are looking for an enthusiastic and customer-focused Telesales Executive to join our growing team. You will be responsible for contacting new and existing customers, promoting our meal range, and converting enquiries into orders while delivering excellent customer service.
Key Responsibilities
· Make outbound and inbound sales calls to potential and existing customers
· Promote Oak house Foods’ products, offers, and services confidently and accurately
· Identify customer needs and recommend suitable meal solutions
· Achieve individual and team sales targets
· Accurately record customer information and orders on the CRM system
· Handle customer questions, objections, and concerns professionally
· Maintain a high level of customer care and brand representation
· Follow data protection and company compliance procedures at all times
Skills & Experience
- Previous telesales, sales, or customer service experience preferred
- Confident telephone manner with excellent communication skills
- Target-driven with a positive, resilient attitude
- Ability to build rapport quickly with customers
- Good IT skills and attention to detail
- Empathy and patience, particularly when speaking with older or vulnerable customers
What We Offer
- Competitive salary
- Full training and ongoing support
- Friendly and supportive team environment
- Opportunities for progression within the business
Job Types: Full-time, Permanent
Pay: From £12.71 per hour
Benefits:
- Company pension
- Employee discount
- On-site parking
Work Location: In person
