About the Role
Elmhurst leads the way as the UK's largest training and accreditation provider for Energy Assessors. Due to our continued success, we are currently seeking a new team member to join our Existing Dwellings support team.
Based at our Lutterworth office, with opportunities for hybrid working for part of the week.
The role is full time but part time hours may be considered.
What can I expect to do in the role?
The role of Technical Advisor is vital to help support members of our accreditation and competency schemes. Delivering the highest level of professional and quality support to our members through experience, skills and knowledge of the energy assessment industry. As a front line contact with our members, Technical Advisors play a key role in promoting the Elmhurst brand, to meet our Vision to be the leading independent provider of building energy rating and assessment expertise.
About you
People are what make Elmhurst great. It is the drive and commitment of our people that creates our success, which is why we focus on recruiting and developing the best talent.
We are seeking an individual who possesses a strong 'Can-Do' attitude, willing to go the extra mile to provide a positive customer experience.
Essential skills and qualifications:
✅ Have a level 3 in Domestic Energy Assessment
✅The ability to provide high levels of customer service in a busy environment
✅ The role is technical so requires good attention to detail and the ability to perform calculations.
✅ An excellent communication style for verbal and written correspondence
✅ The ability to maintain good working relationships in a team environment
✅You should be comfortable working in an environment where IT is an important tool for our business.
Preferred (but not essential) skills and qualifications:
✅ You may have working experience in the built environment industry and be keen to receive full accredited training in Energy Assessment as a future career.
✅ You may have a background providing telephone and customer support in another industry
✅You may have an interest in renewable energies and/or sustainable buildings
Job Type: Full-time
Pay: Up to £27,000.00 per year
Benefits:
- Additional leave
- Company car
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Private medical insurance
- Referral programme
- Sick pay
Application question(s):
- Please tell us a bit about why you would like to work for Elmhurst Energy Systems limited? Applications without answering this question will not be considered.
Work Location: Hybrid remote in Lutterworth (Leicestershire)
