Looking for your next opportunity?
Join Vtec Solutions, one of the UK's leading providers of telematics, vehicle tracking and fleet technology. We're looking for an organised, friendly and proactive office administrator to join our close-knit team in Cumbernauld. This is a varied role where no two days are the same. You'll coordinate engineers, support customers, solve problems and help keep our operations running smoothly.
What you'll be doing:
- Scheduling installation, maintenance and service appointments
- Managing engineer diaries
- Supporting customers by phone and email
- Diagnosing and resolving customer queries
- Activating telematics equipment
- Updating customer records using our CRM system
- Monitoring service KPIs and reporting to management
- Working closely with colleagues to deliver outstanding customer service
About you:
- Friendly, professional and organised
- Excellent communicator with strong attention to detail
- Comfortable managing multiple priorities
- Confident using computers and learning new systems
- Proactive, positive and eager to learn
What we offer:
- Full training and ongoing support
- Career development opportunities
- Friendly, supportive team environment
If you're looking for a role where you can make a real difference and build a long-term career, we'd love to hear from you.
Pay: From £24,420.00 per year
Benefits:
- Company pension
- On-site parking
Work Location: In person
