Technical Sales Executive
Location: Swindon
Hours: Full Time, Monday to Friday (40 hours per week)
Join Our Growing Team
Due to recent business expansion and growth, we are looking for a proactive, energetic Technical Sales professional to join our busy, family-run business.
You'll be at the heart of our operations—handling quotations, processing orders, sourcing products, providing technical support, and looking after key customer accounts. If you enjoy problem-solving, thinking on your feet, building relationships and delivering excellent customer service, this could be the perfect role for you.
With our support and your ambition, you'll have every opportunity to grow your skills, gain qualifications, and build a rewarding career within a supportive, friendly team.
About Us
Established in 2007, SBL Services is a family-run business entering an exciting new phase of growth and expansion.
Our purpose is simple: to help people. We do this through our technical expertise, reliable service and genuine commitment to our customers—values that sit at the heart of everything we do.
We supply specialist products and services to customers across a range of engineering, manufacturing and industrial sectors, building long-term relationships through exceptional service and technical knowledge.
Learn more about us at www.sblservices.co.uk.
The Role
This is a predominantly office-based role focused on managing customer relationships, preparing quotations, processing orders and providing technical support.
You'll work closely with existing customers, helping them find the right solutions, responding to enquiries and ensuring a smooth customer journey from quotation through to delivery.
You will also play a key role in re-engaging dormant accounts and identifying opportunities to grow business within existing customer relationships.
Key Responsibilities
- Manage and develop a portfolio of existing customer accounts.
- Prepare competitive quotations and follow up opportunities.
- Process customer orders accurately and efficiently.
- Respond to customer enquiries via telephone, email and trade counter.
- Re-engage dormant customers and identify opportunities for growth.
- Source products and liaise with suppliers regarding pricing, availability and lead times.
- Negotiate costs and support profitable sales growth.
- Provide technical advice and product support to customers.
- Build strong working relationships with customers, suppliers and colleagues.
- Maintain accurate customer and order records using company systems.
About You
We are specifically looking for someone with previous experience within the engineering, industrial or manufacturing supply sector.
You will understand the importance of delivering excellent customer service whilst using your technical knowledge to help customers find the right solution.
Essential Requirements
- Previous experience in a technical sales, internal sales, customer account management or engineering support role.
- Industry experience within engineering supplies, industrial distribution, manufacturing or a related sector.
- Strong communication and relationship-building skills.
- A confident and professional telephone manner.
- Good commercial awareness and negotiation skills.
- Strong organisational skills and attention to detail.
- Comfortable working with Microsoft Office and business systems.
- A proactive, positive and team-focused approach.
- Experience working within sales and or trade counter or industrial supply environment.
What's in it for You?
- Competitive salary.
- Monthly bonus scheme.
- 23 days annual leave plus bank holidays.
- Additional annual leave through our loyalty programme.
- Training, development and professional qualifications supported by the business.
- Company pension scheme.
- Supportive, fun and friendly team culture.
- Regular team social events and seasonal gifts.
- Monthly recognition awards.
- Fleet vehicles available for business use when required.
- Uniform and PPE provided.
Why Join SBL Services?
We're proud of our people and the culture we've built. As a family-run business, we believe in supporting our team, recognising achievement and creating opportunities for personal and professional growth.
If you're looking for a role where your technical knowledge is valued, your contribution makes a difference, and you can build a long-term career, we'd love to hear from you.
To learn more about our team, culture and employee testimonials, visit our Careers page at www.sblservices.co.uk.
Pay: £28,000.00-£35,000.00 per year
Benefits:
- Casual dress
- Company pension
- On-site parking
Work Location: In person
