Salary Range: £22,000 – £25,000
Commission Structure: £Competitive
Job Type: Full Time
Benefits:
- Casual dress
- Company pension
- Employee mentoring programme
- Transport links
Work Location: In person
33-35 High St, Harrow HA1 3HT
Wilson Hawkins is looking for an enthusiastic, personable and organised Junior Lettings Consultant to join our growing team. This is an excellent opportunity for someone early in their career who is looking to build a future in property, working directly with landlords and tenants to match great people with great homes.
You'll play a key role in the day-to-day running of our lettings business — from conducting viewings and registering tenant enquiries, to liaising with landlords and supporting the progression of tenancies from first contact through to move-in. You'll be mentored by experienced consultants and given full training, so no prior lettings experience is required — just the right attitude, strong people skills, and a genuine interest in property.
ROLE OVERVIEW
You will work closely with the Senior Lettings Consultants and wider branch team to support the smooth running of our lettings service across Wilson Hawkins.
Reporting directly to the Branch/Lettings Manager, you will support viewings, tenant registrations, landlord communication, and administrative processes, while developing your knowledge of the lettings process and the local property market.
You will be expected to build strong relationships with landlords and tenants, provide excellent customer service at every stage, and take ownership of your own development as you grow into the role.
WHAT SUCCESS LOOKS LIKE
- Viewings are conducted professionally, with strong tenant engagement and clear follow-up
- Landlords receive timely, accurate updates on interest and progress
- Tenant and landlord records are kept accurate and up to date on our system
- Applications and referencing paperwork are processed correctly and efficiently
- Strong working relationships are built with colleagues, landlords, and tenants
- Company processes and compliance requirements are followed consistently
- You show growing confidence and independence in handling day-to-day tasks over time
WHO THIS ROLE IS FOR
This role is ideal for motivated individuals eager to start their career in real estate or property management. We value energetic team players who are committed to delivering outstanding service and building lasting relationships with clients. Join us and be part of a forward-thinking company dedicated to growth, support, and success!
This role is also a great fit for someone who:
- Has no lettings experience required — full training and mentoring provided
- Has strong communication skills and enjoys speaking with people face-to-face and over the phone
- Is organised, reliable, and comfortable managing multiple tasks at once
- Has a genuine interest in building a long-term career in property/lettings
- Is comfortable working towards targets and wants to be measured on performance
- Is proactive, presents themselves professionally, and takes initiative
- Holds a full UK driving licence (preferred, not essential)
- Is available for some flexibility in hours, including occasional evenings/weekends for viewings
EXPERIENCE THAT HELPS (not required)
- Any experience in a customer-facing role (retail, hospitality, sales)
- Experience using booking systems, CRM software, or general admin
- Experience in Lettings at an estate agency
WHAT WE OFFER
- Competitive starting salary with clear progression opportunities
- Full training and mentoring from experienced lettings professionals
- Hands-on exposure to all areas of the lettings process
- A supportive, collaborative team environment
- Genuine career progression into senior lettings or property management roles
- A business where your development and growth are actively invested in
ABOUT WILSON HAWKINS
At Wilson Hawkins, we believe property has the power to transform lives. Our mission is to deliver exceptional homes, service, insight, and support for clients, investors, landlords, and renters alike.
By combining local market expertise with a genuinely people-first approach, we create a smooth, transparent property experience that empowers our clients to make confident decisions at every stage of their journey.
As a growing business, we foster a collaborative environment where ambitious individuals can thrive, develop, and make a genuine difference.
OUR HIRING PROCESS
- Submit your CV and a short cover letter telling us why this role and why Wilson Hawkins
- Initial 15-minute introductory call with our team
- First interview focused on your motivation, communication skills, and career goals
- Final interview to meet the wider team and understand the role in more detail
We aim to move quickly and communicate clearly throughout the process. The full process typically runs over one to two weeks.
Pay: From £22,000.00 per year
Benefits:
- Casual dress
- Company pension
- Free or subsidised travel
- Free parking
- Transport links
Work Location: In person
