Are you an experienced Care Manager and looking for an employer that focuses on people as the most important thing and genuinely cares and builds close relationships with their customers? If so, this could be the perfect role for you!
What will you be doing as a Care Manager:
You will be overseeing and working in the heart of a team, running the day-to-day operations of the offices of a company that is still growing, ensuring compliance with all governing body requirements and legislation relevant to the service. Your duties will include:
Working closely with senior management to coordinate the development of a high quality private domiciliary service
Acting as the Registered Manager, managing the regulated activity for the office
Promoting the highest standards of service with a focus on person centred care
Managing the process of client acquisition from initial contact to conversion
Carrying out planning and conduct risk assessments
Ensuring successful operation of quality control systems and performing quality assurance visits for clients
Reviewing and improving processes
Managing complaints and incidents, carrying out investigations and using those findings to initiate improvements
Ensuring relevant reports are forwarded to relevant bodies
Networking in the local community and via digital media to raise awareness of the service
Providing inspired leadership to the team making sure that exceptional service is delivered to the clients and workloads are managed accordingly ensuring safe staffing levels
Dealing with HR including recruitment, training and disciplinary issues with advice from the HR Provider
We would Love to hear from you if you have the following skills and experience:
Strong experience in a similar Care Manager role with recent experience dealing with domiciliary care.
Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services or equivalent
CQC registered (or Can Register)
Proven experience in leading, training and managing a team to provide high quality domiciliary care services
Excellent knowledge and understanding of compliance and legislative requirements of the care regulations
A current driving licence and your own transport
Genuinely cares about people, both customers and staff .
Pay: £35,000.00-£40,000.00 per year
Work Location: In person
