Are you hands-on, technically minded, and interested in developing a career in IT?
We're recruiting on behalf of one of our employer partners for a Digital Support Technician Apprentice to join their growing team in M17.
This is an exciting opportunity to gain real-world experience supporting the setup, configuration, refurbishment, and installation of printers and photocopiers while working towards a nationally recognised apprenticeship qualification.
You'll be part of a supportive team, learning valuable technical and customer service skills that will help build a successful career in the digital and IT sector.
Key Responsibilities:
As a Digital Support Technician Apprentice, you will:
- Set up and configure new printers and photocopiers.
- Refurbish used printers and photocopiers for resale.
- Update firmware and install client-specific data onto devices prior to installation.
- Perform checks, testing, and diagnostics on newly configured and refurbished equipment.
- Assist with on-site installations when required.
- Work from a scheduled database to ensure all devices are prepared and completed within agreed timescales.
- Maintain accurate records of work completed.
- Support the team with troubleshooting and resolving technical issues.
- Ensure all equipment meets quality standards before deployment.
What We're Looking For:
We are looking for a motivated individual with a genuine interest in technology and problem-solving.
Essential Skills & Qualities:
- Interest in troubleshooting and hands-on IT work.
- Good attention to detail.
- Strong organisational skills.
- Willingness to learn and develop new technical skills.
- Good communication skills.
- Ability to work independently and as part of a team.
- Positive attitude and strong work ethic.
- Previous customer service experience.
Desirable:
- Full UK driving licence (advantageous but not essential).
- Basic understanding of IT hardware and technology.
- Experience working with technical equipment or devices.
What You'll Gain:
- A nationally recognised Digital Support Technician qualification.
- Hands-on experience in a technical support environment.
- Training from experienced professionals.
- Exposure to IT hardware, firmware, diagnostics, and installations.
- Valuable customer service and technical troubleshooting skills.
- Excellent progression opportunities within the IT and technology sector.
Benefits:
- Earn while you learn.
- Full training and support throughout your apprenticeship.
- Friendly and supportive working environment.
- Real-world technical experience from day one.
- Opportunity for long-term career progression.
Apply Today
If you're enthusiastic about technology, enjoy working with your hands, and want to begin a rewarding career in IT support, we'd love to hear from you.
Apply now for the Digital Support Technician Apprentice position in M17 and take the first step towards your future career in technology.
Pay: £8.00 per hour
Benefits:
Work Location: In person
