Project Manager

Herts Urgent Care -
Welwyn Garden City

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Job details

Permanent | Full-time
£47,500 - £55,000 a year
6 days ago

Benefits

Free parking
Financial planning services
Company pension
Employee discount

Qualifications

Microsoft Powerpoint
Driving Licence
Management
Visio
Change management
Project management
Presentation skills
Project implementation
Microsoft Project
Leadership
Communication skills
PRINCE2 Certification

Full job description

Non NHS Banding

Main area

Administrative

Grade

Non NHS Banding

Contract

Permanent: Full time, fixed term contract

Hours

Full time - 37.5 hours per week (Hybrid - Home working, with travel to HUC sites as required.)

Job ref

4265-8039208

Site

HUC HQ

Town

Welwyn Garden City

Salary

£47,500 - £55,000 Dependant on experience

Salary period

Yearly

Closing

10/06/2026 23:59

Job overview

This is a rewarding opportunity for a Project Manager to lead impactful change across HUC services, with a strong focus on improving quality, patient experience, and clinical governance.

You will play a key role in delivering projects that support CQC compliance and drive continuous improvement across the organisation. Working closely with clinical, operational, and senior leadership teams, you will shape and implement initiatives that enhance service delivery and organisational effectiveness.

This role offers the chance to influence meaningful change in a patient-focused environment, ensuring projects are well-governed, effectively delivered, and aligned with NHS standards and strategic priorities.

Main duties of the job

Lead and deliver internal change projects, focusing on quality improvement, patient experience, and clinical governance
Manage full project lifecycle from initiation to implementation, closure, and benefits realisation
Develop and maintain project documentation including plans, risk registers, and reports
Ensure robust project governance, including clear decision-making, escalation, and assurance processes
Identify, manage, and mitigate project risks, issues, and dependencies
Engage and collaborate with stakeholders across clinical, operational, and leadership teams
Support CQC compliance, policy development, and continuous improvement initiatives across services.

Working for our organisation

At HUC, we’re proud to invest in our people by offering a wide range of exciting benefits that support your personal, professional, & financial wellbeing:

Exclusive Discounts: Unlock savings on shopping, travel, and more, through Blue Light Card, Tickets for Good, & more. From everyday essentials to special experiences, we’ve got your wallet covered!

NHS Pension Scheme: Secure your future with the NHS Pension, offering peace of mind & long-term financial benefits for all our staff.

Wellbeing Support: Your health matters! Enjoy access to counselling services, personalised health plans, meditation guides, energising fitness routines, & delicious recipes to keep you thriving every day.

Recognition and Rewards: Your hard work won’t go unnoticed! Celebrate your achievements with peer shout-outs, special awards, & exclusive event vouchers that show how much we appreciate you.

Financial Perks: Take the stress out of money matters with free financial advice, a healthcare cash plan to cover everyday expenses, & smart savings options through our Credit Union.

Career Growth: Build the future you deserve with our My Academy training programs, exciting internal vacancies, & regular updates to keep you in the loop with HUC news & opportunities.

Office Comforts: Stay refreshed with unlimited tea & coffee, enjoy the ease of free parking, and recharge in our dedicated relaxation areas. Plus, join in on engaging team events that make every workday more enjoyable!

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification document for more details.
Candidates must have a valid right to work in the UK. We are unable to offer visa sponsorships.

Person specification

Education and Qualifications

Essential criteria

Education to Degree level or equivalent professional qualification or experience
Recognised Project Management qualification (e.g. PRINCE2)

Desirable criteria

Qualification in change management

Knowledge and Experience

Essential criteria

Experience working in a Healthcare organisation
Experience of working with multidisciplinary teams including clinical, operational and corporate stakeholder
Experience managing project lifecycles from initiation through to implementation and evaluation
Experience of risk and issue management within complex programmes
Knowledge of quality improvement principles
Understanding of clinical governance and regulatory compliance requirements

Desirable criteria

Experience working in an NHS 111/ GP out of hours provider
Experience supporting CQC preparation, inspections or improvement plans
Experience managing multiple concurrent change projects

Skills and Abilities

Essential criteria

Excellent leadership and people management skills
Strong communication and interpersonal skills
Project management skills – ability to plan, manage and monitor according to the project framework and within agreed budget
Skilled in facilitating meetings, workshops and collaborative working sessions
Proficient in relevant software (i.e. MS Project, Excel, MS Visio, PowerPoint, PM3
Highly developed communication skills for delivering key messages to a range of stakeholders both internal and external to the organisation
Strong strategic thinking and problem-solving capability
Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend an appropriate course of action to address the issues.
Demonstrated capabilities to work autonomously, where expected results are defined, managing own workload without supervision and make informed decisions in the absence of required information, working to tight and often changing timescales.
Excellent verbal, including strong presentation skills, written and interpersonal skills.

Desirable criteria

Knowledge of process mapping and workflow design techniques

Other

Essential criteria

Hold a current UK driving license
Willingness to work across a large geographical area
Travel and occasional overnight stays where necessary

You must have the legal right to work in the UK at the time of application. We are not able to offer sponsorship for this role.

We reserve the right to close this vacancy early, should we receive sufficient applications.

Please do not apply through any third party websites, please only apply through Trac.

Employer certification / accreditation badges

Further details / informal visits contact

Name

Amy Bishop

Job title

Non-Clinical Recruitment Advisor

Email address

[email protected]

Apply Now

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