Job Overview
We are seeking a highly organised and detail-oriented Finance Administrator & Business Analyst to support the financial operations of a growing Managed Services and Cyber Security business.
The primary focus of this role is to take ownership of the day-to-day finance administration function, ensuring accurate customer billing, effective bookkeeping, robust financial controls and the production of meaningful and accurate management information (MI) to support business decision-making.
The successful candidate will be responsible for managing core finance processes including invoicing, billing administration, accounts receivable, supplier management, reconciliations, contract administration and financial reporting. They will become a key member of the operational team, ensuring the business maintains accurate financial records and strong visibility of commercial performance.
Customer billing is managed through our aBillity billing platform and associated finance systems, with full training provided.
Finance Administration, Billing & Bookkeeping
- Manage day-to-day bookkeeping activities within Xero and associated systems.
- Take ownership of monthly customer billing processes using aBillity and supporting platforms.
- Execute monthly bill runs for managed service contracts and recurring services.
- Process monthly telecommunications and call charge billing.
- Raise project and order invoices, including milestone and staged billing.
- Process customer invoices, supplier invoices, receipts and credit notes using Dext and Xero.
- Set up and maintain customer billing contracts within our operational CRM systems including Autotask.
- Reconcile bank accounts, balance sheet accounts and financial records.
- Maintain accurate nominal code allocation and financial records.
- Process and reconcile expenses, receipts and corporate card transactions.
- Manage direct debit collections through GoCardless.
- Download, process and reconcile supplier invoices from strategic vendors.
- Monitor finance and orders inboxes, ensuring requests and queries are processed promptly.
- Support month-end, quarter-end and year-end finance activities.
- Produce accurate and meaningful monthly Management Information (MI) packs for leadership, including financial, operational and commercial reporting.
- Ensure financial data integrity and reporting accuracy across all systems.
Accounts Receivable & Credit Control
- Proactively manage customer debt collection and payment chasing activities, escalating to account management and the wider team as required.
- Prepare aged debtor and aged receivable reports and work with management on payment runs.
- Track outstanding balances and escalate issues where appropriate.
- Support account and service management by liaising with customers regarding invoice queries and payment schedules.
- Maintain accurate records of customer payment status and credit control activities.
Financial Analysis & Management Information
- Reconcile sales tracking data against accounting records.
- Support sales commission calculations and validation.
- Produce project profitability and project performance analysis.
- Analyse professional service utilisation (engineering and project management) and project time reporting.
- Monitor project P&L performance against sales and revenue figures.
- Create and maintain dashboards, KPIs and management reports.
- Provide financial and operational insights to support business decision-making.
- Assist with forecasting, budgeting and performance tracking activities.
- Analyse sales, service desk and operational data to identify trends and opportunities for improvement.
Pay: £35,000.00-£40,000.00 per year
Benefits:
- Company events
- Company pension
- Referral programme
- Work from home
Work Location: Hybrid remote in London
