AI Business Engagement Lead

National Grid -
Warwick

Apply Now

Job details

£43,000 - £50,000 a year
11 days ago

Benefits

Cycle to work scheme

Qualifications

Facilitation
Stakeholder collaboration
Stakeholder liaison
Business analysis
Change management
Relationship management
Workshop facilitation experience
Business requirements
AI

Full job description

Team

Data, Analytics and Insights

Business Unit

IT and Digital

Requisition No.

10082

City

Warwick, GB, CV34 6DA

Date posted

21 July 2026

AI Business Engagement Lead

At National Grid, we keep people connected and society moving. But it’s so much more than that. National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all, we don’t plan on leaving any of our customers in the dark. So, join us as an AI Business Engagement Lead and find your superpower.

National Grid is hiring a AI Business Engagement Lead. This role operates under a hybrid working model and is based out of the Warwick, UK office. Hybrid work expectations are subject to business needs and company policy.

About The Role

The AI Engagement Lead is responsible for helping NGET identify, shape, prioritise and realise value from Artificial Intelligence opportunities across the organisation.

Operating within NGET's federated operating model, the postholder acts as the link between central Data & AI capability and business-led demand, helping teams translate AI opportunities into clearly defined, governed and value-focused initiatives.

The role works closely with AI Business Leads, AI Catalysts, Product Line Directors and delivery teams to support AI adoption, use-case development and value realisation. It complements existing governance, product and technical delivery functions and does not replace formal product ownership, architecture, engineering or Data Science responsibilities. Current AI enablement structures include AI Business Leads as local adoption leaders and AI Catalysts as peer champions supporting AI uptake across NGET.

This role will:

Lead discovery and engagement activities to identify AI opportunities.

Convert business needs into structured AI use cases.

Administer our AI Catalyst and AI Business Leads networks.

Maintain a qualified pipeline of AI opportunities and support prioritisation.

Support adoption, benefit tracking and value realisation.

Promote responsible AI practices and early risk identification.

Connect business demand with Product, Architecture, Data & AI and delivery teams.
Capture and share lessons learned, reusable patterns and adoption insights.

What You'll Do

Stakeholder Relationship Management

Builds relationships with AI Business Leads, AI Catalysts, Product Line Directors and operational stakeholders.
Facilitates discussions between business and technical teams.
Acts as a trusted point of contact for AI opportunity discovery and value realisation.
Influences stakeholders without direct authority.

Business Analysis & Opportunity Discovery

Investigates business problems and identifies opportunities where AI can create value.
Facilitates discovery workshops and use-case assessment activities.
Develops clear problem statements, requirements and success criteria.
Distinguishes AI opportunities from process, operating model or data-quality issues.

Demand & Portfolio Management

Maintains a qualified pipeline of AI opportunities.
Supports prioritisation based on business value, feasibility, risk and readiness.
Routes opportunities to appropriate product, delivery or governance teams.
Identifies reusable opportunities and promotes cross-business learning.

Benefits Management

Defines benefit hypotheses, baseline measures and success metrics.
Supports tracking of adoption, outcomes and realised value.
Produces evidence-based value updates and business narratives.
Identifies barriers to adoption and value realisation.

Organisational Change & Adoption

Supports AI adoption through workshops, enablement activities and communities of practice.
Works with AI Business Leads and AI Catalysts to encourage effective AI use.
Develops practical guidance, playbooks and reusable materials.
Shares learning and adoption insights across NGET.

AI & Data Ethics

Embeds responsible AI considerations into use-case discovery and prioritisation.
Supports proportionate ethical and governance assessments.
Helps stakeholders understand policy, risk and assurance requirements.
Escalates issues through established governance processes.

About You

Experience in business analysis, digital transformation, organisational change, product discovery or technology adoption.

Strong stakeholder engagement and workshop facilitation skills.

Ability to translate business problems into clear requirements and opportunities.

Experience working within matrixed or federated organisations.

Understanding of AI technologies, including Generative AI, Copilot-style tools and intelligent automation.

Experience defining success measures, benefits and business outcomes.

Working knowledge of data governance and responsible AI principles.

Experience within energy, utilities, engineering or critical infrastructure environments.

Familiarity with Product Line operating models.

Experience with AI adoption programmes, champion networks or communities of practice.

Knowledge of Data Fabric, Data Mesh or governed data-product approaches.

Familiarity with Microsoft Copilot, Cowork or AI agent technologies.

What You'll Get

Competitive Salary: circa £43,000 - £50,000 per annum (dependent on location, capability, and experience).

Additional benefits:

Flexible benefits such as a cycle scheme, share incentive plan, technology schemes
Ongoing career development and support to help you cover the cost of professional membership subscriptions, course fees, books, examination fees and time off for study leave – so long as it is relevant to your role
Access to apps such as digital GP service for round the clock access to GP video consultations and NHS repeat prescriptions, wellbeing app to support your health and fitness
Access to Work + Family Space, providing support and resources for work and family life, including paid emergency childcare and eldercare

#LI-RK1 #LI-HYBRID

We value diversity and are committed to creating an inclusive workplace for all. We welcome applications from all suitably qualified candidates – we make appointments purely on merit, assessed against objective selection criteria. We support flexible working and will make reasonable adjustments throughout the recruitment process should you have any physical or mental impairment which may affect your ability to participate in the process.

Please note that in most cases, National Grid is unable to offer sponsorship for employment under the UK points-based immigration system. As such, applicants must have the legal right to work in the UK without requiring sponsorship now or in the future under the UK points-based immigration system. However, in exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship. All applications are welcome from candidates who meet these requirements, regardless of race, nationality, or ethnic origin.

Apply Now

AI Business Engagement Lead

About The Role

What You'll Do

About You

What You'll Get

Jobseeker tools

Employer Tools

Browse

Stay Connected