Working with a dedicated multidisciplinary team, you’ll help deliver urgent care services so that patients receive timely, safe and compassionate support when they need it most.
This role is ideal for someone who enjoys variety and takes pride in helping services run smoothly. You will support clinicians, patients and colleagues across Urgent Treatment Centre's, providing both administrative and operational support. Your contribution will help create a positive patient experience and ensure the service operates effectively 24 hours a day, 7 days a week.
There are multiple vacancies available within the following locations
Bransholme Urgent Treatment Centre (1 x 18.75hours & 1 x 16 hours)
Beverley Urgent Treatment Centre (1 x 21 hours)
Hull Royal Urgent Treatment Centre (1 x 22.5 hours, 1 x 24.63 hours & 1 x 12.5 hours)
Bridlington Urgent Treatment Centre (1 x 22.75 hours)
These roles will be working a 4-week rolling rota. Please contact Michelle Durham via
[email protected] for more details
Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore City Health Care Partnership would not be able to issue a Certificate of Sponsorship for this role
What you’ll do:
Book patients onto SystmOne and maintain accurate records
Answer telephone calls and direct enquiries appropriately
Support clinicians with home visits and help ensure visits are completed in line with clinical priority
Undertake equipment, vehicle and medication checks
Monitor waiting areas, complete patient comfort calls and support patient wellbeing
Provide professional administrative support to help the Urgent Treatment Centres run efficiently
What we’re looking for:
Strong communication and customer service skills
Good organisational skills and the ability to manage a range of tasks
Confidence working as part of a multidisciplinary team
A flexible and reliable approach in a busy healthcare setting
You might have experience in administration, healthcare support or customer-facing roles, and we welcome transferable skills from a variety of backgrounds
We value fairness, respect and inclusion, and welcome applications from people of all backgrounds, experiences and communities who share our commitment to excellent patient care.
At CHCP, we’re passionate about people and we know that you are too, that’s why we’re here isn’t it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.
Work with us and you’ll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard; at CHCP you have a real voice.
Compassion is at the heart of our business; we’re a team of nearly 2,500 colleagues who work together to deliver first-class healthcare to thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that’s why we have vacancies to suit everybody. No matter your role at CHCP, we’ll support you to thrive.
As the 13 th largest social enterprise in the UK, we’re pioneering the move towards independent service delivery. Join us on our journey and help us make history.
Please see the job description and person specification attached to this job advert for full details on the role.
