Company Overview:
We are a forward-thinking family business dedicated to supplying, installing and maintaining equipment for the disabled community. At Wealden Rehab, we pride ourselves on fostering a rewarding and engaging work environment. Our team is dynamic and collaborative and we offer competitive remuneration packages to our valued employees. As we experience exciting business growth, we have a fantastic opportunity for a Servicing Coordinator to join our enthusiastic team.
Job Description:
This is an office-based role where you will work closely with our operations team. You will be responsible for coordinating service engineers’ schedules, liaising with clients, and managing administrative tasks such as compiling and filing reports. This role is ideal for someone with strong administrative and leadership skills, a friendly can-do attitude and an interest in learning the technical aspects of our products to better support our clients and engineers.
Key Responsibilities:
- Coordinate and manage engineers’ schedules to ensure efficient use of time.
- Liaise with clients to schedule appointments and provide excellent customer service.
- Compile, file, and maintain accurate service reports.
- Provide real-time support to engineers while they are on the road.
- Assist clients with equipment breakdowns and other service-related issues.
Requirements:
- Confident and friendly telephone manner.
- Willingness to learn and understand the technical aspects of our product range.
- Strong team player with excellent communication skills.
- High attention to detail and accuracy.
- Proven administrative and organizational skills.
- Customer-focused with a positive attitude.
- Self-motivated and able to work independently.
- Flexible and adaptable approach to work.
- Demonstrates honesty, integrity, and loyalty.
Job Types: Full-time, Permanent
Pay: £30,000.00-£35,000.00 per year
Benefits:
- Free parking
- On-site parking
Application question(s):
- We’d love to hear from you in your own words. Please include a short personal statement (150–200 words) with your application, explaining why this role interests you and how your skills and experience make you a good match.
Work Location: In person
