General Manager – Roots + Seeds Café Kitchen
Location: Cirencester
Salary: From £32,000 per annum
Are you ready for an exciting leadership opportunity in a thriving hospitality environment? Are you obsessed with service? Do you know the difference between "service" and "hospitality"?
Roots + Seeds Café Kitchen is looking for an energised and experienced General Manager to lead our flagship “Mothership” site at Cirencester Park.
As the driving force behind our Cirencester team, you’ll combine strong leadership with operational excellence to deliver outstanding customer experiences. We’re looking for someone who is highly organised, hands-on, and fully committed to leading from the front while developing a motivated, high-performing team.
What We’re Looking For
Experience
- Proven experience managing a café, restaurant, or hospitality venue.
- Demonstrated success in leading teams and delivering strong operational performance.
Passion
- A genuine passion for coffee, fresh food, and exceptional customer service.
- A commitment to creating memorable experiences for every guest.
Leadership
- Confident leadership style with the ability to inspire, coach, and develop a team.
- Skilled in building a positive, collaborative, and professional working culture.
Skills
- Excellent organisational, problem-solving, and time-management abilities.
- Strong communication skills and attention to detail.
Proactiveness
- Results-driven mindset with experience achieving financial and operational targets.
- Ability to identify opportunities for growth and improvement.
Knowledge
- Strong understanding of food safety, health & safety, and hygiene regulations.
- Experience managing stock, suppliers, and operational compliance.
Key Responsibilities
Team Leadership & Development
- Recruit, train, and develop a skilled team of baristas and café staff.
- Lead by example to maintain high standards of service and professionalism.
- Foster a welcoming, energetic atmosphere that supports both staff and customers.
- Provide regular feedback, coaching, and performance management.
Operational Excellence
- Oversee the smooth day-to-day running of the café, ensuring efficiency and quality.
- Maintain exceptional cleanliness and presentation standards across the site.
- Manage stock control, ordering, and supplier relationships.
- Ensure full compliance with health, safety, and food hygiene regulations.
Customer Experience
- Deliver consistently high levels of customer service.
- Handle customer feedback professionally and proactively.
- Create a warm and welcoming environment that reflects the Roots + Seeds brand.
Financial & Commercial Performance
- Manage daily financial procedures, reporting, and cash handling.
- Monitor budgets, control costs, and drive profitability.
- Support the development and launch of seasonal menus, promotions, and events.
- Identify opportunities to grow revenue and enhance guest experience.
Why Join Roots + Seeds?
At Roots + Seeds, we’re passionate about great food, quality coffee, and building strong teams. You’ll be joining a supportive and collaborative environment where your leadership will make a real impact.
If you’re passionate about hospitality, thrive in a team-focused environment, and are ready to take the next step in your leadership career, we’d love to hear from you.
Apply now and become part of the Roots + Seeds universe.
Job Type: Full-time
Pay: From £32,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- On-site parking
Ability to commute/relocate:
- Cirencester GL7 1UR: reliably commute or plan to relocate before starting work (required)
Experience:
- Barista: 1 year (required)
- Hospitality management: 3 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
