Job Details
Market Competitive Annual Salary + uncapped commission
Job Type
Full Time (40 hours)
Permanent
Full Job Description
We are seeking a motivated and inspirational leader to join our fast-paced sales team. The successful candidate will be able to lead, motivate, coach & develop the team to deliver an exceptional customer experience and drive commercial success. They will also;
- Manage teams sales KPI's
- Provide coaching and feedback to team members to meet and exceed targets.
- Be able to interpret sales data, provide recommendations and take action.
- Develop a positive team culture and collaborate with other Store Leads.
- Be responsible for the effective day to day running of the store.
- Provide expert knowledge of Vodafone products, services, and processes and their unique selling points throughout a customer’s relationship with us.
- Provide an outstanding customer experience to drive great customer satisfaction and customer loyalty.
- Be required to meet defined metrics for sales, compliance and customer experience.
- Act with good conduct and within guidelines of the Finance Conduct Authority.
- Undertake regular learning and development and align with company and FCA requirements.
- A great opportunity to be part of the Vodafone brand.
Core competencies/Experience;
- Strong leadership skills.
- Proven people management skills.
- Proven sales experience.
- Good commercial awareness.
- Good verbal communication skills and rapport building.
- Customer focused.
- Objection handling and negotiation.
- Business development and the ability to identify potential opportunity.
- Experience working in a sales or customer services environment.
Benefits
- Friends and family staff discount
Schedule
- A combination of week days and weekend shifts.
Ability to commute:
- Weston-super-Mare will be your home store. The role may require the successful candidate to cover shifts in our other stores as per business need.
- Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
- We are Naplex Digital Communications Ltd, a Vodafone Franchise Partner, an independent franchisee that provides you with the opportunity to develop and contribute to a growing local business. We have Vodafone stores across the South West, including; Bristol, Weston-super-Mare, Street, Yeovil, Bridgwater, Taunton, Exeter, Exmouth, Newton Abbot, Barnstaple, Plymouth, , Truro, Falmouth, St Austell and Penzance. We also have a WebChat team.
Job Types: Full-time, Permanent
Benefits:
Application question(s):
- Do you have a valid right to work in the UK?
- Please provide a short summary of your leadership and sales experience?
Experience:
- Leadership: 4 years (preferred)
- Direct sales: 4 years (preferred)
Work Location: In person
