ABOUT DBS
DBS Datamarketing is a specialist data marketing services provider serving leading UK brands, charities and agencies.
We are currently undertaking an exciting transformation programme focused on systems, governance, training, AI and continuous improvement.
As part of that journey, we are looking for a Business Operations Manager to help strengthen our operational foundations.
WHY THIS ROLE EXISTS
Growing businesses often focus heavily on sales, clients and delivery.
The operational foundations that support those activities can easily become fragmented.
This role exists to ensure that operational activities remain organised, visible, controlled and effective.
You will help ensure that important business activities are completed, monitored and improved.
THE ROLE
This role combines operational administration, reporting, governance support, business continuity activities and marketing administration.
You will work across multiple business functions helping to maintain the operational integrity of the business.
Responsibilities include:
- Coordinating operational activities across the business
- Maintaining operational records, logs, schedules and reporting
- Supporting finance, HR, facilities and supplier administration
- Monitoring recurring business activities and review schedules
- Supporting governance and compliance administration
- Producing operational reports and management information
- Supporting business continuity activities
- Coordinating marketing administration, communications and website updates
- Maintaining CRM and marketing records
- Improving visibility and follow-through across the organisation
THIS ROLE WILL SUIT YOU IF YOU:
- Enjoy creating order from complexity
- Naturally take ownership of responsibilities
- Like improving visibility and accountability
- Follow tasks through without needing constant supervision
- Enjoy helping teams operate effectively
- Are comfortable challenging assumptions and asking questions
- Enjoy technology and continuous improvement
WHAT SUCCESS LOOKS LIKE
Within six months:
- Operational activities are organised and visible
- Reviews and recurring activities are being completed consistently
- Reporting is accurate and timely
- Actions are being followed up effectively
- Business records are maintained to a high standard
- Operational risks and gaps are identified early
ESSENTIAL EXPERIENCE
- Operations, office management, business support or similar experience
- Excellent organisational and planning skills
- Strong Microsoft 365 skills
- Strong attention to detail
- Ability to manage multiple priorities
- Confidence working independently
DESIRABLE EXPERIENCE
- Reporting and KPI administration
- Finance or HR administration
- Marketing administration
- Process improvement
- AI tools and technology platforms
WHAT WE OFFER
- Competitive salary
- Pension scheme
- Death in Service benefit
- Free on-site parking
- Cycle to Work scheme
- Birthday day off
- Quarterly company social events
- Annual company trips
- Long Service Sabbatical Scheme
- Structured training and development
- Career development planning
- Exposure to AI and business transformation initiatives
- Opportunity to help shape the future development of the business
FUTURE OPPORTUNITIES
This role offers a clear pathway into broader Business Operations responsibilities as DBS continues to grow and evolve.
Pay: £37,000.00-£42,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee mentoring programme
- Free parking
- Life insurance
- On-site parking
- Sabbatical
- Sick pay
Application question(s):
- Do you live within a 45 minute commute of CM2 6XW? (required)
Education:
Experience:
- Office management: 4 years (required)
Language:
Work authorisation:
- United Kingdom (required)
Work Location: In person
