Job Overview
We are seeking a proactive and experienced Assistant Cafe Manager to join our vibrant team. The ideal candidate will possess strong leadership skills, a passion for hospitality, and a solid background in food and beverage operations. This role involves supporting the overall management of the cafe, ensuring excellent customer service, and maintaining high standards of food safety and quality. The Assistant Cafe Manager will play a key role in supervising staff, overseeing daily operations, and contributing to a welcoming environment for both customers and team members.
Responsibilities
- Assist the Cafe Manager in overseeing daily operations to ensure smooth functioning of the establishment.
- Supervise and support team members, including baristas, servers, and kitchen staff, fostering a positive work environment.
- Lead food preparation and cooking activities, ensuring all dishes meet quality standards.
- Manage customer service interactions, addressing any issues promptly to maintain high levels of satisfaction.
- Ensure compliance with food safety regulations and health & safety policies across all areas of the cafe.
- Oversee inventory management, including stock levels of ingredients, beverages, and supplies.
- Assist in training new staff members on service standards, food safety procedures, and operational protocols.
- Support promotional activities and contribute ideas to enhance customer experience and increase sales.
- Maintain cleanliness and organisation within the kitchen and service areas at all times.
Skills
- Proven experience in food preparation, cooking, or culinary roles within a restaurant or hospitality setting.
- Strong supervisory experience with demonstrated team management skills.
- Excellent knowledge of food safety standards and best practices in food production.
- Previous experience in hospitality environments such as restaurants or hotels is highly desirable.
- Barista experience is advantageous for managing beverage stations efficiently.
- Leadership qualities with the ability to motivate and guide staff effectively.
- Good organisational skills with attention to detail in service delivery and cleanliness standards.
- Ability to handle busy periods calmly whilst maintaining high-quality service standards.
- Strong communication skills to interact effectively with team members and customers alike. This role offers an exciting opportunity for an enthusiastic professional eager to develop their career within a dynamic café environment while delivering exceptional service to our valued guests.
Job Types: Full-time, Permanent
Pay: £13.03-£15.00 per hour
Benefits:
Work Location: In person
