An exciting and rare opportunity has arisen to join the team at Gordon Castle Estate.
We are looking for a proactive, enthusiastic, experienced and highly organised individual with a positive “can-do” attitude to join our busy estate team as guest Experience Manager.
Gordon Castle Estate is a modern sporting estate comprising the exclusive-use Gordon Castle, five self-catering holiday cottages, weddings and events, as well as the Gordon Castle Highland Games and Country Fair. The Walled Garden operates as a separate business.
This is a full-time position (40 hours per week) and will include evening and weekend work. The successful candidate will report directly to the Events Manager.
The Role:
Working as part of the estate team, your responsibilities will include:
- Responsible for co-ordinating the day-to-day operations of Gordon Castle and the holiday cottages (including occasional out of hours contact)
- Recruitment and line-management of permanent and seasonal staff.
- Responsible for internal and external booking systems.
- Maintaining direct communication with lead guests and ensuring itineraries are coordinated and delivered to a high standard.
- Responsible for co-ordinating inventories for the Castle and holiday cottages.
- Assisting the Events Manager with the planning and delivery of weddings and events.
- Work closely with the Estate Team to plan, coordinate and deliver the Gordon Castle Highland Games and Country Fair.
- Organising and appointing third-party contractors for the Castle and holiday cottages.
- Working alongside the Finance Manager to monitor income, expenditure and costs associated with the Castle and holiday cottages.
- Providing general office administration and supporting the wider estate office with other duties as required.
Essential Experience:
The successful candidate will have:
- At least one year’s experience in people management.
- At least one year’s experience in guest management.
- Excellent organisational and communication skills.
- A proactive approach and the ability to work independently as well as part of a wider team.
- A flexible attitude and willingness to work evenings and weekends when required.
Desirable Experience:
Experience in the following areas would be advantageous, although full training will be provided:
- Events
- Weddings
- Marketing and social media
What We’re Looking For
We are seeking someone who is enthusiastic, dependable and well organised, with excellent attention to detail and a genuine passion for delivering outstanding guest experiences.
If you enjoy a varied role, thrive in a busy environment and have a practical “can-do” approach, we would love to hear from you.
How to Apply
Please apply in writing with a covering letter and CV to:
Kirsty Allan, Events Manager [email protected]
Closing Date: Monday 7th September
Job Type: Full-time
Pay: £30,000.00-£34,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking
Work Location: In person
