Employment Advisor
Prospect Training Services (PTS) is one of the region’s leading providers who support young people and adults who are looking to either re-join or engage with the employment market for the first time.
This role will form part of our Adult Employability Programme which will provide intensive and tailored support to over 1 million unemployed people in England and Wales and help them find work.
We are currently seeking talented individuals to join our team of Employment Advisors working across Gloucestershire. The role will involve supporting a caseload of around 65 clients who have recently progressed into work but struggled to sustain the employment. As their Employment advisor you will spend time with the clients on a 121 basis to identify why they struggled to sustain employment and work with them to address these barriers and progress back into work.
If you have excellent customer service skills, are target driven as well as a motivational adviser who can build positive relationships, guide, inspire, and encourage individuals to find suitable employment then please get in touch. You will have a high level of initiative and motivation with the ability to seek out solutions to problems, and be able to work under pressure, without day-to-day supervision.
Key Responsibilities
- Meet, and strive to exceed, personal performance targets (Key Performance Indicators).
- Progressively manage a caseload of referred customers using a variety of appropriate strategies to help them overcome barriers to gaining employment.
- Deliver a positive experience to new customers, ensuring they engage with you and the programme and maintain regular contact as their journey develops, ensuring you are on hand to help with issues and questions as they arise
- Facilitate a range of assessments, using a suite of tools, to fully understand a customer’s personal circumstances, ambitions and goals and co-produce personalised tailored Action Plans featuring SMART targeting to enable positive and timely progression.
- Provide tailored support in all aspects of job-search and interview preparation to ensure that customers are matched to the right job that enables them to sustain employment.
- Where required, provide appropriate training/guidance to customers to help them master digital technologies, for them to engage in guided self-service learning materials and online job vacancies.
- Fully understand the local labour market, to source suitable job opportunities.
Skills and Experience
Essential
- A good working knowledge of the local labour market in the specified geographical locations (Gloucestershire)
- Previous experience working in the recruitment sector.
- Experience of working in a target driven environment.
- Full driving license to enable deployment across a specified geographical area (region), when required.
- GCSE or equivalent in English and Maths at Grade C or above
- Experience of providing employment support or guidance to others.
- Fully IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams and Skype for Business.
- Driver with use of your own vehicle.
Desirable
- Knowledge of the employability industry
- Experience of working with people in the provision of ‘information, advice & guidance
Additional Information
- Salary: Up to £27,000 per annum
- Contract – 12-month Fixed term contract with potential to extend pending contract funding.
- Location: Gloucestershire, this role will serve the community across the wider Gloucestershire area so a good geographical understanding is required. The ability and means to drive your own vehicle is essential for this role, as this is peripatetic.
·Hours: 37.5 hrs per week – 8:45am-16:45pm Monday-Friday (Full Time) working in our Gloucestershire offices ( 30 minutes for lunch)
·Benefits:
- 23 days annual leave + bank holidays ( total of 31 days inc bank holidays- UK) , inclusion of our health cash plan on successful completion of probationary period which also includes access to an E.A.P, rewards & discount scheme.
- Free On-Site Parking ( business expenses cover car park ticket costs at any of our other outreach centres)
- Paid Business mileage expenses - covered
- DBS/DS Check costs - covered by US.
- Contributary Pension scheme
- Tailored personal corporate Induction for all new staff
- Friendly & supportive working environment, with many years experience.
PTS is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.
Please note due to the nature of the role you will be required to process a Disclosure and Barring Service (DBS/DS) check before your employment can commence. PTS support the recruitment of ex- offenders and will not discriminate in anyway.However the check must be satisfactory due to contractual policies -WE cover the costs of your DBS/DS Check - not you.
PTS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Job Types: Full-time
Salary: Up to £27,000 per year
Job Types: Full-time, Fixed term contract
Pay: Up to £27,000.00 per year
Benefits:
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
Licence/Certification:
- Driving Licence (required)
Work Location: On the road
