We're looking for a different kind of security professional.
Our team works across premium events, VIP environments, live entertainment and guest-focused venues where the role is about far more than simply standing on a door.
We believe great security enhances the guest experience.
The people who thrive with us are approachable, emotionally intelligent, observant and naturally good with people. They understand when to engage, when to step back, and how to maintain authority without becoming confrontational. Outstanding communication skills are key.
You might be right for this role if:
- You genuinely enjoy interacting with people.
- Guests regularly compliment your customer service.
- You stay calm when others lose their heads.
- You're confident communicating with everyone from venue staff to VIP guests.
- You notice small details that others miss.
- You can de-escalate situations through conversation before they become problems.
- You take pride in your appearance and professionalism.
- You understand that security is often the first and last impression a guest receives.
What we're looking for
Essential:
- Valid SIA Door Supervisor Licence
- Excellent communication skills
- Strong customer service background
- Professional appearance
- Reliable and punctual
- Ability to work evenings and weekends
Particularly interested in hearing from people with backgrounds in:
- Hospitality
- Hotels
- Premium events
- Guest services
- Front of house
- Live events
- Customer experience roles
The role
This role is ideal for someone who values flexible work. Shifts are driven by event schedules and sporting calendars, so availability may fluctuate throughout the season. We're looking for people who can offer flexibility when opportunities arise, and we'll always do our best to communicate schedules as early as possible. Weekend and evening availability essential.
Assignments vary, but may include:
- Guest-facing security
- VIP areas
- Event security
- Customer engagement
- Queue management
- Access control
- Supporting venue operations
- Providing a visible, reassuring presence
We're building a team of people who understand that outstanding service and excellent security should work hand in hand.
If your approach is simply "tell me where to stand," then this isn't the role for you.
If you're the sort of person who takes ownership, enjoys working with people and wants to be part of something a little different, we'd love to hear from you.
Please include a brief note explaining why this role appeals to you and what you do to deliver great customer service.
Pay: From £16.00 per hour
Licence/Certification:
Work Location: In person
