We have a permanent position available within our practice (potentially could be 4) :
Working Pattern:
- Monday: 8:30am – 6:30pm
- Tuesday: 8:30am – 5:00pm
- Thursday 8.30am- 5.00pm (TBC)
- Friday: 8:30am – 5:00pm
Our Group operates across three sites in Exeter, and the successful candidates will be expected to work across all locations as part of a rota.
We use SystmOne clinical system.
About You: The ideal candidate will:
- Have an excellent range of skills and experience
- Be friendly, approachable, and have a good sense of humour
- Be flexible and able to adapt to working across multiple sites
You will be enthusiastic about delivering excellent patient care, with strong interpersonal and communication skills. You should be able to work effectively both independently and as part of an integrated team.
Main duties of the job
Full job description is available on request.
Duties will include:-
- To respond to all queries and requests from patients and other visitors
- Explain Practice arrangements to new and temporary patients
- Use judgement and communication skills to ensure all urgent registrations are dealt with, in an appropriate manner
- Advise patients of relevant charges for private services and take payments
- Keep work area clean and tidy
- To be familiar with appointment system and its variations
- To book appointments, by telephone and in person
- To learn Patient Triage for the University students
- To advise patients of other services available (signpost)
- To receive and take messages, receive and make calls as required
- To ensure the system is operational at the beginning of each day
- To keep white information boards updated daily/weekly
- To check and respond to tasks/workflow
Overview of your organisation
St Thomas Medical Group is the 2nd largest practice in Devon, forward thinking, innovative and outward-facing, looking for an enthusiastic, skilled and motivated individual to help us diversify the workforce of our organisation.
With an excellent, supportive team of GPs, Clinical, Administrative and Reception staff operating out of purpose-built surgeries, we have 11 Partners, 24 Salaried Drs, 24 Nurses, 3 ANPs, 3 Paramedics, 2 Pharmacists, 1 Pharmacy Technician, First Contact Physios and Social Prescribers, forming a strong and skilled workforce
The team work extremely hard and have a very positive work ethic. The team are very well supported by the Groups 11 GP Partners and management team.
Job Types: Part-time, Permanent
Pay: From £12.78 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Free flu jabs
- Free parking
- On-site parking
- Sick pay
- Store discount
Work Location: In person
